Melissa McKinstry

Healthcare Assistant at Southern Health and Social Care Trust

Banbridge, Northern Ireland, United Kingdom

About

I am a dedicated and adaptable professional with experience across retail, healthcare, and nursery support roles. Throughout my career, I have developed strong communication, customer service, teamwork, and organizational skills while working with people from diverse backgrounds. My experience has taught me how to build positive relationships, understand customer needs, and communicate effectively in fast-paced environments. I am also trained in First Aid and Child Protection, demonstrating my commitment to responsibility, professionalism, and safeguarding. I am now looking to transition into a new career path in Digital Marketing and Advertising through a Higher-Level Apprenticeship. I am particularly interested in digital content creation, social media marketing, branding, customer engagement, and campaign management. I am eager to apply my transferable skills, learn from industry professionals, and develop expertise in modern marketing strategies. I am enthusiastic about continuous learning, open to new challenges, and excited to build a successful career helping businesses connect with their audiences through creative and effective marketing.

Experience

  • Parttime Assistant at LadyBird Lane
    2026 - Present · 6 mos

    - Deliver high quality care and supervision, ensuring children’s safety. - Support daily routines, including personal care and hygiene - Assisted in implementing engaging learning and play activities to support development. - Maintain a safe, clean and stimulating environment in line with safeguarding standards. - Work collaboratively with colleagues and build a positive relationship with children and parents.

  • Healthcare Assistant at Southern Health and Social Care Trust
    Mar 2023 - Present · 3 yrs 4 mos

  • Retail Assistant at Musgrave
    2022 - Present · 4 yrs 6 mos

    - Communicate daily with a high volume of customers - Promote products and explain offers clearly - Strict attention to detail setting up shop floor promotions - Handle customer enquiries and resolves issues professionally - Maintain organisation and accuracy while managing multiple tasks - Help manage shop social media (TikTok) using CapCut etc

  • Healthcare Assistant at Kingsbridge Newry
    2025 - 2026 · 1 yr

    - Communicate sensitively and effectively with patients and families - Work closely with multi-disciplinary teams to share information clearly - Maintain accurate records and documentation - Adapt communication styles for different situations and audiences - Uphold Professionalism to the highest standard while continuing to have care, compassion and confidentially - Working in a team under stressful situations, keeping calm composure