Melis Küçük

Katıldı (Albay Cafer Tayyar Nuran Oğuz Anadolu Lisesi)

Balıkesir, Balıkesir, Türkiye

About

Short-Form Video Editor • Social Media • Gaming Content • Digital Storytelling • Professional Call Center Representative I’m focused on short-form content, gaming culture, and digital storytelling. I enjoy understanding how online audiences think and what makes content engaging across platforms like TikTok and Instagram. Alongside my creative interests, I have professional experience in a call center environment, where I developed strong communication skills, customer handling abilities, and the capacity to work under pressure in fast-paced situations. Currently, I’m improving my video editing, social media strategy, and digital branding skills while exploring international and remote work opportunities in the digital space.

Experience

  • Customer Service Representative at Teleperformance
    Feb 2023 - Present · 3 yrs 5 mos

  • Customer Service Representative at Turkish Airlines
    Jan 2023 - Present · 3 yrs 6 mos

    Working in Teleperformance department for Turkish airlines English call center. Assists the customer with itinerary changes, loyalty programs, flight reservation, flight information, cancellation etc. Solving customer’s query regarding ticket related issues and baggage problems. Processing orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

  • Özyapı LTD Şirketi (Karesi, Balıkesir, Türkiye)
    • Sales And Marketing Specialist
      Mar 2020 - Jun 2021 · 1 yr 4 mos

      İnşaat ürünlerinde toptan satış yapan firmaya ait saha satış sorumluluğu yaptım.

    • Sales And Marketing Specialist
      Feb 2020 - May 2021 · 1 yr 4 mos