Rochester, New York Metropolitan Area
• Greeted customer to determine what branch services best satisfied their needs • Explained investment products to customers and oversaw kiosk purchase transactions • Reviewed credit history to determine credit worthiness for credit card applicants • Shadowed professionals working in Corporate Finance and Personal Loan divisions learning about loan evaluation process and risk assessment
Aggregated Chinese applicants’ information to proactively communicate with admitted and prospective students to answer questions and share personal experiences through individualized phone calls
Organized weekly sessions in which Chinese students of HWS taught local kids who are interested in Chinese language and culture
Prepared daily contact sheets for next day's use, took notes of any incidents/accidents, and maintained work area in a clean and orderly condition.