Kota Bogor, West Java, Indonesia
Enthusiastic Human Resource Management student with a strong foundation in organizational behavior, talent acquisition, and employee relations.
- Greet and assist customers in a friendly and professional manner - Provide product recommendations based on customer needs - Support the team in achieving daily and seasonal sales goals - Operate the POS system to process transactions accurately - Maintain organized product displays and restock merchandise - Assist in handling high customer traffic during peak seasons - Ensure store cleanliness and a welcoming environment
- Organized and supported employee trainings, seminars, and internal HR events - Managed and maintained employee data to ensure accuracy and completeness - Updated and archived training records in the company’s digital system - Assisted in preparing HR reports and training recaps - Drafted administrative documents such as official letters and internship documents - Supported overall HR administrative tasks to ensure smooth daily operations
- Gained expertise in coffee brewing methods, latte art, and beverage presentation. - Processed customer transactions, managed online orders, and operated cashier system efficiently. - Monitored, organized, and restocked inventory to ensure smooth daily café operations. - Assisted in financial reporting and supported café management in handling cash flow. - Handled café operations from opening to closing, ensuring cleanliness and readiness.
- Developed engaging educational and creative content across multiple digital platforms. - Produced, directed, and edited high quality video, audio, and multimedia tutorials for educational and promotional purposes. - Designed and implemented content strategies, including planning and scheduling posts to maintain consistency. - Managed social media platforms and organized content calendars to ensure regular posting.
- Delivered excellent customer service by providing personalized assistance and menu recommendations to guests. - Accurately operated cashier system (Moka POS), processed transactions, and maintained detailed sales records. - Assisted as a waitress by welcoming guests, taking orders, serving food and beverages, and ensuring a pleasant dining experience. - Handled customer requests and resolved issues promptly to maintain customer satisfaction. - Collaborated with team members to create an efficient workflow and maintain smooth operations during peak hours.