Melanie Spencer Frolek

Consultant | Coach | Facilitator

Calgary, Alberta, Canada

About

Experience

  • HR Consultant, People and Culture at City of Calgary
    Aug 2021 - Present · 4 yrs 11 mos

  • Associate Consultant and Coach at Lee Hecht Harrison
    May 2017 - Aug 2021 · 4 yrs 4 mos

  • Instructor, Business & Professional Education at Mount Royal University Continuing Education
    Aug 2016 - Aug 2021 · 5 yrs 1 mo

    Provided instruction to students enrolled in the Leadership Development, Organizational Change Management and Strategic Management extension certificate programs.

  • External Consultant at City of Calgary
    Sep 2016 - Jun 2021 · 4 yrs 10 mos

    Facilitator for Leader Learning and Emerging Leader programs. Community Educator for Affordable Housing Rent Smart Pilot Project. Facilitator for Elections Training Program.

  • Golder Associates (Calgary, Alberta, Canada)
    • National Learning & Development Consultant
      Nov 2014 - Aug 2016 · 1 yr 10 mos

      Accountable for the execution of the National Learning & Development strategy. Reviewed business needs and constraints with division managers to identify L&D priorities and collaborated with L&D designers and specialists to develop internal programs, sourcing third party providers to meet specific L&D needs as required. Facilitated internal training programs for managers, directors, and senior owners and provided psychometric tool administration and application coaching. Certified to deliver the following products/tools: 7 Habits of Highly Effective People, Speed of Trust, Crucial Conversations, Crucial Accountability, Influencer, Change Anything, MBTI, Insights and Team Management Systems.

    • Global Learning & Development/Talent Management Program Manager
      Nov 2011 - Nov 2014 · 3 yrs 1 mo

      Collaborated with HR leaders in multiple regions spanning North America, South America, Africa, Asia, Australasia, and Europe. Continually championed increased communication and collaboration among regions to improve efficiency. Ensured on-time, on-budget project completion by managing day-to-day operational aspects of project scope, schedule, and budget from start to finish. Managed the global learning request and planning process. Contributed to the global learning strategy. Supported the Global Talent Management Leader with design of the global talent management strategy, including global performance management and succession planning. Sourced and maintained contractual relationships with third party vendors, including management of associated budgets. Developed and managed facilitation and coaching solutions for new and existing products. Facilitated internal training programs.

    • Human Resources Generalist
      Aug 2010 - Nov 2011 · 1 yr 4 mos

      Accountable for the project management, implementation, and maintenance of local, regional, and national projects. Supported National HR Leader in the development of the ‘Leading as Principals and Associates’ program.