Melanie Carroll, MA

Case Manager

San Francisco, California, United States

About

Experienced case manager with more than a decade of experience assisting elders and low-income San Franciscans live their best lives through support and advocacy.

Experience

  • Case Manager at Bayanihan House/Todco
    Feb 2025 - Present · 1 yr 5 mos

    Work with 152 SRO residents to help them maintain their housing, receive healthcare and live their best lives.

  • Care Manager at Arosa
    May 2024 - Feb 2025 · 10 mos

    Worked as care manager at San Francisco-based company that offers home care and geriatric care management services.

  • Case Manager at Curry Senior Center
    Nov 2023 - May 2024 · 7 mos

    Provided case management services to 35 low-income seniors, most of whom live in the Tenderloin.

  • Field Ombudsman & Investigator at San Francisco Long Term Care Ombudsman Program
    Jan 2015 - Feb 2023 · 8 yrs 2 mos

    Investigated abuse and neglect cases at assisted living facilities.

  • Case Manager at ApexCare
    2013 - 2014 · 1 yr

    I helped older adults (and their families) find the care they need, both at home or in an assisted living community.