Singapore
I am a senior financial-services leader specialising in AI, data and technology strategy for Compliance & Investigations in highly regulated global banking environments. As Head of Compliance & Investigations Data, Technology & AI Strategy, I help organisations solve a common challenge: how to safely and practically embed AI into core compliance functions while meeting regulatory, governance and operational expectations. My work focuses on translating advanced AI and analytics into trusted, scalable solutions across surveillance, investigations, employee conduct risk and eDiscovery. I lead enterprise-scale roadmaps that improve risk detection, investigation speed and operational efficiency, while ensuring AI adoption is secure, explainable and regulator-ready. This includes AI agenda setting, use-case prioritisation, platform enablement and operating-model transformation across global teams. What differentiates my approach is the ability to bridge strategy and execution. I work closely with Compliance, Risk, Legal, Technology and Business leaders to align priorities, accelerate delivery and create sustainable change. I am known for turning complexity into clarity and momentum—particularly in environments balancing innovation with regulatory scrutiny. Beyond delivery, I am a collaborative leader who builds strong communities around transformation. I regularly convene cross-functional forums and working groups to surface ideas, share best practices and accelerate adoption. I bring energy, structure and purpose to every engagement, with a strong commitment to future-ready compliance, responsible AI and inclusive leadership.
Own and deliver the enterprise AI, data and technology strategy for Compliance & Investigations, shaping how advanced analytics and AI are embedded across surveillance, investigations, conduct risk and employee intelligence globally. Defined and executed the firm’s AI agenda for C&I, including strategic use-case prioritisation, governance alignment and enablement pathways across global regions. Act as a strategic advisor to senior Compliance and Risk leadership, authoring and presenting AI and technology strategy papers that inform investment decisions and regulatory positioning. Partner with global technology, risk, legal and business stakeholders to implement AI-enabled platforms, modernise surveillance capabilities and strengthen end-to-end investigative workflows. Established cross-functional AI execution forums and working groups, accelerating delivery, improving adoption and creating a shared operating rhythm across complex stakeholder environments. Ensure AI adoption aligns with regulatory expectations, model risk management and governance standards, balancing innovation with trust, explainability and control.
Led eDiscovery strategy and operations across APAC, ensuring regulatory readiness and scalable service delivery amid rapidly evolving supervisory and legal requirements. Positioned eDiscovery as a strategic compliance capability, integrating technology, process and governance to support complex investigations and regulatory responses. Partnered with global stakeholders to modernise tooling and workflows, improving speed, defensibility and cost efficiency across matters. Acted as a trusted regional leader for regulators, Compliance and Legal teams on high-risk, high-profile matters.
Held global accountability for service management while leading APAC eDiscovery technology services across multiple jurisdictions. Delivered a major operational turnaround in AMER, driving agile adoption and leadership empowerment to reduce service backlogs by 70%+. Standardised operating models, service metrics and governance across regions, improving consistency, resilience and executive transparency. Championed talent and inclusion as APAC Lead for Women in Tech, strengthening leadership pipelines and retention in critical technology roles.
Provided central PMO and business leadership for a multi-year Wealth Management digital transformation, spanning client reporting, e-banking and core platform modernisation. Held accountability for financial governance, annual planning and a CHF 100m+ program budget, ensuring disciplined investment management across multiple delivery streams. Acted as a trusted partner to senior business and technology leaders, embedding program governance, delivery discipline and execution rigour across the initiative. Coached program and business project managers on UBS program management standards, strengthening delivery consistency, risk management and executive reporting. Led cross-functional team effectiveness and leadership workshops, improving collaboration, engagement and delivery outcomes across diverse stakeholder groups.
Delivered strategic Wealth Management technology change mandates across Japan, Australia and Taiwan, enhancing order-management capability and regional scalability. Served concurrently as IT Business Manager for Singapore, with responsibility for regulatory readiness and governance. Led and managed MAS regulatory audits, Technology Risk Management (TRM) assessments and outsourcing initiatives, strengthening control frameworks and supervisory confidence. Drove local diversity and inclusion initiatives alongside core delivery responsibilities, contributing to a more resilient and inclusive technology organisation. Acted as a key interface between regional technology teams, business stakeholders and regulators in a highly scrutinised environment.
Established and led the Release and Change Management function across APAC, significantly improving system availability, operational stability and incident reduction. Designed and implemented a regional change control framework, driving adoption across a complex, federated IT landscape. Engaged directly with the MAS regulator, demonstrating strengthened release and deployment controls and effectively mitigating open risk items. Built organizational capability in service delivery, risk management and operational resilience during a period of growing regulatory scrutiny.
Led regional delivery of a cross-border AML platform spanning 13 countries across Europe, the Middle East and Asia. Improved delivery quality by reducing UAT defects by 80%, strengthening regulatory confidence and accelerating go-live timelines. Standardized testing processes and reporting across APAC and EMEA in partnership with global leadership.
Early career foundation in large-scale financial platforms, delivery assurance and technology risk—supporting first-to-market investment and billing solutions.