Mehrnaz Nemati

Technical Account Manager @ MongoDB

Canada

About

I am an accomplished IT professional with over 15 years of experience specializing in Networking, System Administration, and Automation. My expertise spans managing complex Windows and Linux environments, with advanced skills in networking protocols such as BGP, OSPF, IS-IS, and MPLS. Currently, I am pursuing the CCIE Enterprise Infrastructure certification, focusing on automation and SDN technologies. In my role at Bell, I leverage NSP, NFMP, IPRC, and MDM to design and implement solutions that enhance network performance and reliability. My strong interest in automation has led me to develop numerous monitoring scripts, utilizing Python for efficient network automation. Additionally, I have been a key contributor to Bell MTS projects, successfully deploying Layer 2 and Layer 3 VPNs, ELAN, ELINE, and high-availability DIA services. I thrive in multi-vendor environments, consistently delivering optimized and reliable network services.

Experience

  • Technical Account Manager at MongoDB
    Apr 2025 - Present · 1 yr 3 mos

    Helping enterprise customers succeed with MongoDB by providing strategic guidance, technical expertise, and personalized support for scalable, reliable solutions.

  • Specialist - Solutions Architect at Bell
    Aug 2022 - Nov 2024 · 2 yrs 4 mos

  • Amazon (3 yrs 6 mos)
    • IT Support Engineer II
      Dec 2021 - Aug 2022 · 9 mos

    • IT Support Engineer I
      Aug 2019 - Dec 2021 · 2 yrs 5 mos

    • IT Support Technician
      Mar 2019 - Aug 2019 · 6 mos

  • Student at Algonquin College of Applied Arts and Technology
    May 2017 - Dec 2018 · 1 yr 8 mos

    Working with Ethernet debugging Tools (Wireshark, tcpdump), Configure Hard Drive (RAID, HDD, SSD), Working with VMware, Computer Network configuration (MAC address, IP address, subnet mask).

  • Linux System Administrator at Aryana Rayaneh Padideh
    Mar 2015 - Aug 2016 · 1 yr 6 mos

    • Configured, tested, and managed software installations; • Configured and updated Linux servers using CentOS; • Designed and deployed disaster recovery systems to ensure business continuity; • Installed and configured services such as: o Domain Name Server (bind), o Web Services (Apache, IIS), o File Sharing (SAMBA and NFS), o Network Client Management, o Email Services (Exchange Server and Postfix), o System Security (Iptables, pfsense, Antiviruses, Access-list).