Mehmet GÜMÜŞ

Security Operations Manager | Luxury Retail, Hospitality & Corporate Security | Team Leadership

Istanbul, Istanbul, Türkiye

About

I am a Security Operations professional with extensive experience across corporate security, luxury retail environments, and high-end hospitality operations. Throughout my career, I have developed strong expertise in managing large-scale security operations, team leadership, and risk prevention strategies. I began my career within Demirören Group, where I progressed from Security Officer to Security Supervisor, gaining strong operational discipline and corporate security experience. I later expanded my experience into luxury retail security, working with leading brands such as Christian Dior and Cartier, where I was responsible for both operational security management and team coordination in high-profile environments. In addition, I have managed security operations in luxury hospitality at CVK Bosphorus Hotel, ensuring guest safety, VIP protection processes, and daily operational security standards. My core strengths include security operations management, team supervision, CCTV monitoring, access control, incident response, and risk assessment in both corporate and luxury environments. I am highly focused on maintaining safety, operational efficiency, and professional standards in every role I undertake.

Experience

  • Security Operations Supervisor Luxury Hotel & Corporate Security VIP Protection & Team Leadership at CVK Park Bosphorus Hotel İstanbul
    Feb 2026 - Present · 6 mos

    • Currently working as Security Supervisor in a luxury hotel environment, ensuring guest, staff, and asset safety • Responsible for hotel guest security operations and front-line protection services • Manage VIP and celebrity protection procedures when required • Supervise security staff and coordinate daily shift operations • Monitor CCTV systems and ensure continuous surveillance coverage • Handle access control for guests, staff, and service areas • Support incident response and maintain operational security standards in a high-profile hospitality environment

  • Security & Operations Manager at Christian Dior Couture
    Jul 2020 - Jul 2024 · 4 yrs 1 mo

    • Responsible for security and operational management of two luxury retail stores in Turkey • Oversaw daily operations of approximately 100+ personnel including 80 store staff and 22 security officers • Managed security planning, crisis response, risk assessment, and operational continuity • Coordinated staff workflows and ensured smooth execution of daily store operations • Played active role in VIP customer security processes and luxury retail protection standards • Conducted security risk analysis and implemented preventive measures to ensure store safety

  • Security Operations Coordinator at Cartier
    May 2018 - May 2020 · 2 yrs 1 mo

    • Worked as Security Coordinator responsible for managing security operations across two Cartier stores in Turkey • Supervised a 16-member security team and coordinated daily operational workflows • Ensured implementation of in-store and environmental security procedures for high-value luxury products • Managed shift planning, incident reporting, and emergency response coordination processes • Conducted operational security planning aligned with luxury retail standards and risk prevention procedures • Coordinated VIP customer protection operations and successfully managed inter-store security communication

  • Security Manager at İstinyePark
    Jun 2015 - Jun 2017 · 2 yrs 1 mo

    • Worked as Security Manager responsible for overseeing a 145-member security team at İzmir İstinyePark Shopping Mall • Managed and supervised all shopping mall security operations, planning, and operational control processes • Developed and implemented security strategies related to CCTV systems, emergency management, fire safety, and evacuation procedures • Oversaw visitor access control points and ensured overall public safety and order throughout the facility • Coordinated closely with law enforcement agencies to maintain high-level security standards and operational efficiency • Managed internal security training programs and implemented operational improvement strategies to enhance team performance

  • Security Officer → Security Supervisor at Demirören Yatırım Holding
    Feb 2007 - Feb 2010 · 3 yrs 1 mo

    • Worked as a Security Officer across various facilities and corporate centers within Demirören Group • Responsible for access control procedures, visitor reception, building security, patrol duties, and CCTV monitoring operations • Ensured compliance with corporate security procedures and contributed to maintaining employee and visitor safety • Demonstrated strong operational discipline, responsibility, and attention to detail in high-security environments • Promoted to Security Supervisor during the final year based on performance and professional competence • Coordinated shift operations, supervised security personnel, and supported daily security management processes • Assisted in incident response procedures and ensured effective execution of corporate security protocols