Experience
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Senior UX Writer at Google
May 2022 - Present · 4 yrs 2 mos
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Meta (Full-time · 1 yr 2 mos)
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Senior Content Designer
Feb 2022 - May 2022 · 4 mos
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Content Designer
Apr 2021 - Feb 2022 · 11 mos
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Senior UX Writer & Content Strategist at JPMorgan Chase & Co.
Sep 2019 - Apr 2021 · 1 yr 8 mos
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National Grid (5 yrs 4 mos)
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Acting Manager, Digital Content
Aug 2019 - Sep 2019 · 2 mos
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Senior Digital Content Editor
Jun 2014 - Jul 2019 · 5 yrs 2 mos
Led content strategy on large-scale redesign projects for a website serving over 20 million customers. Performed audits, held workshops, developed communication processes and guidelines, managed our CMS, and trained colleagues.
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Content Marketing & Customer Relationship Manager at GroupSpaces
Oct 2012 - Jun 2013 · 9 mos
Managed all customer-facing communications including the blog, social media, and customer support. Redesigned the customer support center and blog, and conceived and produced an onboarding email video series.