Plymouth, New Hampshire, United States
Creative and dedicated supervisor with experience in community and individual development, conduct management, fiscal oversight, project planning, and implementation. Clear effective communicator highly skilled in community engagement through innovative programming by utilizing an educational curriculum. Supportive of diversity initiatives and collaboration with campus stakeholders. Focused on personal accountability and continued growth.
Oversee a community of 250 residents with diverse backgrounds and ensure their well-being through educational opportunities, programming, implementing student development theories and education priorities, utilizing PSU’s community development model, and communicating effectively though multiple formats Manage building facilities by attentive presence in the building, walkthroughs, health and safety inspections, and collaboration with the Building Service Workers and Physical Plant Staff Submitting and handling work order requests through School Dude software to address facilities concerns Supervise a Lead Community Advisor cultivating their skills in supervision, development, and engagement through opportunities to lead staff meetings, one-on-ones, address conflict, and evaluations to prepare the LCA for professional employment in higher education Supervise Community Advisor Staff of 5-7 in their development via programming, crisis response, and professionalism. Additional educational and developmental opportunities are supported through weekly staff and one-on-one meetings Supervise staff of 3-8 Desk Attendants training on proper protocol and procedures to assist residential community or individual needs such as lockouts and equipment rentals Respond to various incidents that required emergency and crisis management skills while serving in on-call rotation to encourage safety, security, and emotional well-being of on-campus residents Serve as a hearing officer to uphold the Student Code of Conduct through educational conversations and sanctions to provide fair appropriate actions for the community or induvial(s) involved Serve on Search Committees for other departments including University Advancement & Alumni Relations Co-Chair of Appreciation, Recognition, & Events Committee for two years to support positivity and appreciation within the department through initiatives such as the End of the Year Spring Celebration, Fall Farewell, appreciation weeks, door tags an
Managed a caseload of 20 undeclared first-year students for academic year and met one-on-one for advising meetings to ensure students met PSU degree requirements Encouraged student’s sense of belonging and exploration through knowledge while discussing and discovering new opportunities offered through various course offerings Addressed student questions regarding remote learning and course registration, withdrawals, adds, drops, or changes through Zoom, phone, and email Managed student academic portfolios through Banner, EAB Navigate, and Degree Works to manage student academic portfolios
Supervised and trained Executive Board for their positions once elected through one-on-one meetings, exec board meetings, and weekly organization meetings Advised and oversaw students that attended off campus conferences such as Intermountain Affiliate of College and University Residence Halls (IACURH) and National Association of College and University Residence Halls (NACURH) winning 3 awards at IACURH Organized, ordered, cataloged, and distributed swag and supplies, managed biweekly timesheets, held weekly meetings, affiliated with NACURH, strategized travel, assisted in Instagram and Facebook posts/outreach and supported student engagement Created good rapport with on campus students, campus stakeholders, and off campus resources such as Planned Parenthood and Goodwill for large scale programming including Love is a Drag-Show, Yule Ball, Hozhoni Days Powwow, MLK Day, etc.
Oversaw a community of roughly 150 residents to ensure their well-being and to foster a welcoming community that celebrates the diverse population at Fort Lewis Maximized facilities by working closely with Physical Plant Supervised 4-6 Resident Assistants in community, personal, and professional development and held weekly staff meetings, and one-on-one meetings to reinforce growth and success Established and supervised Crofton Hall Government to encourage students to have a voice and utilize programmatic funds in the community’s best interest Responded to various incidents that required emergency and crisis management skills while serving in on-call rotation Held Conduct meetings with students to uphold FLC Policy and provide an educational conversation for involved parties Served on Residence Director and Resident Assistant Recruitment and Training Committees and managed the following responsibilities: on campus interview host, interviews, placement, drafted and finalized the RA training schedules, coordinated with outside presenters, created all online Canvas training modules, sent out communications including newsletters I designed, etc. Designed all closing and opening signage used across campus, as well as informational and promotional information like newsletters or flyers. Organized filming, production, and editing videos used for trainings and student information via iMovie covering various topics such as policies, procedures, incident report writing and staff introductions Managed an annual hall budget of approximately $1,700.00 to successfully implement educational and community programming, supervising both student staff and hall government funds Assisted and led large scale programming such as annual Hall All Campus Program: Battle of the Bands, annual Haunted House, West Side Hall Brawl, etc.
Oversaw summer housing in the Campus Apartment Complexes and maintained summer operations including managing multiple check-in and check-out dates of roughly 100-150 residents, and family housing Supervised 3 Summer Resident Assistants to promote engaging educational opportunities for summer residents and create growth opportunities for staff through programming, staff meetings, one-on-ones, desk, and on-call coverage Continued to maintain Conduct meetings to uphold FLC policies and serve in on-call duty rotation Managed a budget of $350 to continue programming for summer residents and holding 1 program focused on family housing