United Kingdom
Is your organisation thriving, rather than just surviving, through change? Are your managers and people in sync with the change you are trying to deliver? 70% of change programmes either fail or don't achieve their full benefits...and it takes two years for employees to recover from a bad change experience. These stats are scary and mean organisations are wasting millions of hard earned income every year in doing change and at the same time damaging their employer brand! Want to be different and overcome these odds then as your change comms companion I can help you. I’m Mark and I passionately believe there's a way of delivering change that makes sure the time and investment spent genuinely achieves positive results. In this disrupted age of work, the answer lies in harnessing the awesome power of human communication to help leaders and their people thrive through change, be proud of who they work for and deliver amazing employee and customer experiences. Successful change needs to be built upon how we think and behave as humans and our deep seated need for connection and trust...it's about enabling people to want to make the change rather than telling them they have to. Delivering that feeling inside an organisation is magnetic and will unlock significant competitive advantage for those who do it. In the 27 years I've worked in the UK and internationally, I’ve led outcome focused communication for many significant transformation and change programmes and initiatives including four large merger and acquisitions, strategy and cultural renewals, digital transformations and the huge upheaval of the Covid pandemic. I have supported a broad range of private and public sector organisations, their leaders, managers and people positively navigate landmark change - they've thrived through it not just survived...and realised the benefits. If you'd like to know more or need support with a change that's just starting or isn't landing how you'd hope, then please get in touch at [email protected]. I'd love to chat and see how we might collaborate. I offer cost effective consulting or interim support as well as targeted, cost effective workshops on change communication and change leadership.
Running my own freelance business offering cost effective change communication support and advisory services including interim. I also deliver targeted, cost effective workshops on change communication and change leadership to upskill internal teams. If you'd like to talk about how to thrive through change, are kicking off a change programme or finding issues landing change in your organisation please do get in touch - I'd love to talk to you - [email protected]
The International Association of Business Communicators (IABC) is a non-profit network of communication practitioners from all over the world.
Led and developed Capco’s global communications strategy, working closely with the CEO, Group Leadership team, Marketing team and other global functions including HR.
Leading Aldermore's communications strategy and plans (internal and external communications, public affairs, brand and social media), including working closely with the Board, CEO and Executive team to engage and inspire our key stakeholders with the organisation's purpose and strategy. Led a team of 11. Key achievements: - Covid-19: delivered a comprehensive range of plans at speed across the communication disciplines to ensure colleague well-being and external reputation management including moving the whole organisation to home working in 2 weeks and a raft of CEO/leadership video and written messaging. - Retirement of founding CEO: led the communications planning and delivery for announcing retirement of founding CEO and appointment of new CEO, ensuring colleagues were properly briefed and securing good media coverage.
Led the overall corporate affairs strategy and plan, in conjunction with Head of External Communications, including working closely with the Board, CEO and Executive team to engage key stakeholders with the organisation's vision and strategy. Managed a team of 6. Key achievements: - New strategy launch: crafted and delivered communication plan to successfully launch a new strategic blueprint which included a Leadership event and 22 colleague roadshows. - M&A communications: crafted and delivered communication plan to engage employees with the acquisition of Aldermore by FirstRand and celebrate Day 1. Leading integration communication workstream with FirstRand and merger of MotoNovo Finance into Aldermore. - IC strategy development: carried out a full analysis of IC channels and messaging including focus groups and leadership team interviews. Used this insight to create and get Executive support for an IC strategy to support the refreshed business strategy including employee roadshows and launch of an enterprise social network. - Leadership communications programme: created and engaged Executive team with a comprehensive leadership visibility and communications programme which has included monthly Leader video conferences and 2 Leadership conferences focused on the strategic review and leadership culture. Delegates gave excellent conference feedback scoring it 9 out of 10.
Experienced senior communications practitioner available for my next assignment.