San Francisco, California, United States
Technology executive with 15+ years in consumer hardware and software. Led development of ML-powered products and experiecences at Nike, Amazon, Tesla, and Apple managing teams of 100+ across multiple geographies.
Lead strategy, design, and development for Scout's digital products and services.
Early-stage investments
Managed product across Sports Research, Technology Innovation, and Consumer Creation domains leveraging computer vision, simulation, robotics, and ML/Al to reimagine workflows, products, and consumer experiences
Built the organization, data collection tools, and ML/AI infrastructure required to launch new consumer robotics hardware, software, and services
Defined ML-enabled Prognostics, Serviceability, Warranty, Reverse Logistics, Go-to-Market (GTM), and Customer Service strategy for v1 consumer electronics products
Scaled operations and introduced new means to enhance the customer experience with physical and digital solutions– smart alert algorithms, remote diagnostics, technician knowledgebase, connected workshops, mobile service, mobile application development, 3PL partnerships...
Addressed serviceability needs for vehicles and proposed new subsystem designs; Models S/X/3
First hire to specify and source tooling and equipment for the Service organization