Mbakhane DIOP

B2B Chief Customer Experience and Relationship Officer chez Orange Business Services Sénégal

Dakar Region, Senegal

About

Seasoned Director with over 20 years of proven success in sales, customer service, team leadership, and strategic partnerships across multicultural environments. Recognized for my natural leadership and consistent performance, I am a trusted voice among executives, peers, and team members. Bilingual in French and English. Passionate about sports and deeply committed to driving impact through engagement and initiative.

Experience

  • Orange Business Services Sénégal (20 yrs 11 mos)
    • B2B Chief Customer Experience and Relationship Officer
      Oct 2021 - Present · 4 yrs 9 mos

    • B2B Government and Large Accounts Sales Director
      Jan 2018 - Sep 2021 · 3 yrs 9 mos

    • B2B Customer Relationship Director
      Dec 2011 - Jan 2018 · 6 yrs 2 mos

  • Controller at SONATEL
    Jun 2004 - Aug 2005 · 1 yr 3 mos

  • Mobil Oil (5 yrs 9 mos)
    • Retail Territory Manager
      May 2001 - May 2004 · 3 yrs 1 mo

    • LPG Sales Representative
      Sep 1998 - May 2001 · 2 yrs 9 mos