Mazrul Ali

About

Experience

• Service Leader - Application Integration MQ at Volvo Group Digital & IT
  Dec 2024 - Present · 1 yr 7 mos

• HCLTech (8 yrs 9 mos)
  • Manager End User Services - Field Services
    Sep 2019 - Dec 2024 · 5 yrs 4 mos

    Manager Global Deskside Support Services and Executive Management Support, and EMEA regional FSO manager

  • Manager End-User Services Clients Infrastructure Management
    Apr 2016 - Aug 2019 · 3 yrs 5 mos

    Line and Functional management. As part of the End-User Solution Center, Client Infrastructure Management is responsible for the Service Design and Service Transition activities for the MS SCCM infrastructure and In-Tune solutions that supports the delivery of the Managed Client service. The group delivers to mainly Volvo Group and select external customers.

• Volvo Group (16 yrs 3 mos)
  • Manager Clients Infrastructure Management
    Oct 2014 - Mar 2016 · 1 yr 6 mos

    End User and Onsite Services within IT Service

  • Group Manager, Storage Services
    Jun 2012 - Sep 2014 · 2 yrs 4 mos

    responsible for Storage Request & Delivery and Storage Quality.

  • Acting First Line Manager, Dept 36600
    Mar 2012 - Jun 2012 · 4 mos

• technician / administration at PC Center
  1995 - 1999 · 4 yrs

• commercial administration at SEDI Suisse
  1990 - 1994 · 4 yrs