Dammam, Eastern, Saudi Arabia
As the Business Development and Client Services Manager at ALS Arabia, I oversee the Sales and key accounts of the one of largest environmental laboratories network in the Middle East. I ensure the quality and efficiency of our services, as well as the satisfaction and retention of our clients in the oil and gas industry and other sectors. With more than 15 years of experience in management, business development, and key accounts management in geochemistry and environmental laboratories, I have worked in different countries in the MENA region, where I led the expansion and growth of ALS's presence and market share.
Provided strategic oversight of Sales Account Managers and Client Services Specialists across Environment division, ensuring alignment with business goals and enhancing team performance. Directed the Logistic Supervisor and cross-functional teams to deliver seamless operations across all KSA laboratories.
Directed regional laboratory operations, closely monitoring production performance and driving operational excellence across all facilities.
Spearheaded business development in the Oman market, driving growth in Environmental, Geochemistry, and Metallurgical analysis services.