San Francisco Bay Area
I am thrilled to be a program/product development manager at Oracle. I am working to create products that use AI solutions to improve payor platforms and increase revenue while decreasing effort for all our customers. I am passionate about applying feedback and data to create and deliver consistent software improvements.
Managed updates to Benefit Summaries for 2023 Healthcare Plans to ensure accuracy and legal compliance, impacting a projected 5,620 new members sales for 2023 Co-authored four internal monthly newsletters for Multi-State Line of Business, reaching an audience of 300+ lead account managers, sales associates, underwriters, and senior leaders Created and oversaw internal FAQ for Multi-State Line of Business to serve as a job aide for account managers, underwriters, and sales associates serving an audience of 350+
Conducted Sales Development Representative tasks, making over 500 outbound, re-engagement, and follow-up calls, enabling a fast-paced sales team to meet monthly sales goals Managed data for the Master Shelter List to ensure ease of new partner integration
Conducted market research for optimal social media approach, creating a cache of evergreen posts and increasing engagement; writing weekly blogs Designed and created over 100 donor and student gratitude packages with an emphasis on ongoing connection Collaborated in weekly professional meetings to determine the future of the organization Scheduled more than 50 interviews with students Managed website to perfect user experience to ensure ease of use