Mayrornn Kwashie Quickfield

Customer Service & Social Media Representative at AirtelTigo Ghana

Tema Metropolitan District, Greater Accra Region, Ghana

About

Experienced Information Technology Support Technician with a demonstrated history of working in the telecommunications industry. Skilled in Computer Repair, Analytical Skills, Customer Service Representatives, Communication, and Teamwork. Strong information technology professional with a Diploma of Education focused in Computer System Technology/Technician from Data Link University College .

Experience

  • Customer Service Representative at AirtelTigo Ghana
    Aug 2018 - Present · 8 yrs

    Customer at the heart of business. Helping customers with complaints, enquiries and requests. Going the extra mile to put a smile on the customer's face.

  • IT Support Technician at Techie World Limited (TWL)
    Oct 2014 - Aug 2016 · 1 yr 11 mos

    Techie World Limited, we’re an innovative IT solutions company offering all-inclusive computer and IT services. We take care of your IT issues, saving you time and energy and keeping you focused on your business.In a world where technology is less personal, TWL differentiates itself by making sure we are intimately familiar with every client and their business. Responsible for talking to clients to get details of faults • Working out the reasons for a fault and explaining these to the client • Fixing equipment, including printers and scanners (known as peripherals) • Setting up new equipment and upgrading existing systems • Testing and servicing equipment • Recording problems and their solutions for future reference • Training clients on new systems or software applications.

  • IT Technician at Global Rich Consult
    Jun 2011 - Sep 2013 · 2 yrs 4 mos

    Responsible for talking to clients to get details of faults • Working out the reasons for a fault and explaining these to the client • Fixing equipment, including printers and scanners (known as peripherals) • Setting up new equipment and upgrading existing systems • Testing and servicing equipment • Recording problems and their solutions for future reference • Training clients on new systems or software applications.

  • Data Entry Clerk at The Electoral Commission
    2010 - 2012 · 2 yrs