Melbourne, Victoria, Australia
Results-Driven IT Professional With over 13 years of experience in IT, I have worked across industries such as financial services, technology, logistics, and education, developing expertise in IT infrastructure, cybersecurity, and modern workplace solutions. I have a proven track record of implementing scalable and secure technology solutions that enhance business operations and user experiences. Whether managing Active Directory environments, deploying Microsoft 365 applications, or leading complex infrastructure projects, I focus on delivering solutions that address both technical and business needs. My hands-on approach, combined with a commitment to continuous learning, ensures I stay ahead of the curve in this fast-evolving field. I am excited to bring my skills and experience to roles that require a problem-solver with a strategic and collaborative mindset.
At Fastlane IT Solutions, we partner with government clients to deliver secure, reliable, and scalable technology solutions. We provide expert consulting and project delivery across IT infrastructure, Modern Workplace technologies, cloud services, and server environments, helping agencies modernize their operations and achieve strategic outcomes.
As an Associate Principal Engineer at Unisys, I deliver advanced Digital Workplace and End User Experience (EUX) services across enterprise environments in the APAC region. I lead the resolution of complex technical issues, provide senior-level escalation support, and help maintain secure, reliable, and high-performing workplace technology platforms. My expertise includes Microsoft 365, Microsoft Intune, Active Directory, Microsoft Entra ID, Windows endpoint management, identity and access management, and ITIL-based service delivery. I collaborate with cross-functional teams to improve service quality, standardise operational processes, and drive continuous improvement initiatives. I also mentor technical engineers, contribute to solution design and technical governance, and ensure exceptional customer outcomes through proactive problem management and operational excellence. I am passionate about modern workplace technologies, cybersecurity, automation, and delivering innovative IT solutions that enhance the end-user experience.
Responsibilities include: *Comprehensive endpoint platform discovery across physical, specialist, kiosk and virtual (AVD) devices *Assessment of existing MECM/SCCM and Intune environments *Identity and device join model analysis (Hybrid / Azure AD) *Application and infrastructure dependency mapping *Windows 11 readiness and compatibility assessment *Co-management strategy and workload alignment design *Development of future-state Windows 11 SOE and Intune high-level architecture *Migration roadmap and implementation strategy definition Engagement delivered within a government-scale environment with strong emphasis on risk identification, stakeholder alignment, and operational sustainability.
Application Packaging on Intune