New York, New York, United States
Experienced risk management professional in the financial services industry, I bring a wealth of expertise and a proven track record of success in navigating complex risk landscapes within large financial institutions. Comprehensive understanding of Risk Management Principles, including frameworks, and methodologies tailored to the financial services sector. My expertise encompasses governance, regulatory engagement, compliance and operational risks. Recognized as a strategic, collaborative, results-driven, and highly effective risk management leader. Always open to connecting with people in the financial services industry. Please feel free to send a connection invite.
As the COO of the Financial Crimes Risk organization covering Wealth Management, Investment Management and US Banks, I lead critical strategic and operational functions to safeguard the enterprise from financial crime risks. My focus spans organizational design, regulatory engagement, financial oversight, program management, and driving key strategic initiatives to ensure the organization operates efficiently and remains compliant in a highly regulated environment. Core Responsibilities: • Lead the design and implementation of an agile organizational structure that supports business objectives while ensuring adherence to regulatory requirements. • Serve as the primary liaison with regulatory bodies, managing exams and fostering transparent communication to strengthen compliance. • Drive the development and execution of strategic plans, aligning financial crimes risk mitigation with the broader business strategy. • Oversee major programs and change initiatives, including technology upgrades and process improvements, ensuring smooth execution and stakeholder alignment. • Manage financial planning, budgeting, and performance metrics to ensure optimal resource allocation and cost efficiency. Key Achievements: • Developed and executed a new operating model, enhancing risk management effectiveness and operational efficiency. • Led successful regulatory engagements that improved the organization’s compliance posture. • Spearheaded strategic initiatives resulting in improved financial crime detection and prevention capabilities.
Key Senior Leadership team member for Wealth Chief Administrative Office (CAO). Oversaw governance framework and Regulatory Change Management programs. • Directed implementation and management of Key Governance committees, including the Business Risk and Controls Committee (BRCC), Risk Management Committee (RMC) and Global Fiduciary Oversight Committee (GFOC). • Developed and executed strategy for relationships with key regulators and supervisory teams (FRB, OCC, SEC, and FDIC) and served as the primary liaison. • Led team and day-to-day operations of regulatory engagement, including monitoring, analyzing, and informed senior leadership of all regulatory developments. • Managed design and implementation of Change Management programs for Regulations, Policies, Standards, and Procedures • Provided senior leadership, C-Suite Level, updated on regulatory developments and key remediation initiatives (MRA/MRIA), and served in advisory capacity. • Led governance and risk assessment routines across Wealth products, which include Investment Management (Portfolio Solutions, Fixed Income, Equities, Traditional, Alternatives, Capital Markets), Lending and Deposits. • Senior oversight of multiple complex projects, managed and completed successful key regulatory remediation efforts, including Regulation W Governance and Control Framework and Fiduciary Governance and Reporting.
Drove execution of Compliance Transformation as a member of the senior leadership team for ICRM's CAO. • Founding member of the ICRM CAO office, held the unique role as interim Chief of Staff and Program Director. • Served as a primary representative on strategic review sessions with OCC and FRB during the development and submission of the Compliance Transformation plan. • Created design and operational process of newly created CAO office and recruited critical talent for the team. • Drove implementation of Compliance Transformation plan, concentrating on assessment activities, including Risk Assessment, Monitoring, Testing, and Surveillance. • Led Compliance Risk Management Officers and partnered with the first and second line of defense to design process enhancements and implementation plans.
Interim assignment; managed and drove key strategic control initiatives across the ICRM organization. • Worked closely with Chief Compliance Office and Compliance Executive Management Team (EMT) on developing regulatory remediation and control enhancement strategy. • Collaborated with EMT on designing and implementing organization and operational models for Regulations Management, Regulatory Engagement, Escalation Framework, and Incident Management. • Built robust framework for execution of key initiatives and provided direct oversight on FRB and OCC engagement
Led U.S. product portfolio marketing and pricing strategies, creating brand recognition and awareness aimed at driving sales. • Oversaw team of 5 and held profit and loss (P&L) accountability for $62MM in product revenue (Government Sales). • Managed product pricing, go-to-market strategies, customer complaints, requests for proposals (RFPs).
A key corporate team member working on multiple large, high-visibility regulatory projects in the company's Anti-Money Laundering (AML) division to reduce risk and ensure operational compliance. Accountable for initiating significant process redesign of existing policies/procedures, implementation of best practices and integration of client delivery systems and proven business models. Efforts support the Americas Region, including North America, Central America, and South America. • Engage with business partners to analyze, implement, and update processes by utilizing sound business models. • Work with multiple departments and engage in effective communication with stakeholders at all levels as a highly effective influencer and matrix manager. • Identify opportunities for improvement, enhance the current operational environment and incorporate new/existing project approaches & tools. • Provide support on all Financial Planning and Budget activities for Project Management teams in the Americas region. This includes maintaining of budget and resource capacity trackers, review against current financial year plans, highlighting any potential issues and communicating to management. Key Projects ▬▬▬▬▬ ► Spearheaded one of the most challenging and complex initiatives impacting systems, processes & operations. Addressed recommendations made in the OCC mandated review of Citi AML Operations to extend the availability and integrity of transaction monitoring data and enhanced overall operational effectiveness. • Coordinated hiring of operations analysts and facility buildouts across Tampa Hub and five locations in Argentina, Venezuela, El Salvador, Guatemala, and Uruguay. • Supported simultaneous User Acceptance Testing efforts across all LATAM. ► Coordinated risk modeling projects across LATAM, Mexico & North America regions impacting both systems & processes. • Successfully implemented a statistical and automated process for calculating AML risk.
Oversaw all major operations of this Ducati and Triumph motorcycle dealership generating annual sales in excess of $7.8MM. Areas of accountability encompassed leading organizational direction, long-term planning, sales/business development, marketing, customer service, quality assurance, inventory management, human resources, vendor relationships, finance and accounting. Hired, trained and managed a staff of 15 to peak performance including conducting performance evaluations. Provided financial overview and leadership for major operating considerations including administering an annual budget in excess of $1.75M. Sold the business for a profit after six years of operation. Strategic Business & Operational Management ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ✓ Developed a strong long-term 5-year plan with specific goals, identifying & targeting strategic market opportunities to create niche services & products for customers. ✓ Instituted a sound infrastructure, as well as SOPs for the organization, where none previously existed. ✓ Designed, developed & implemented proper management reporting systems to allow real time strategic business decisions to be made based on the operational performance of the business. ✓ Built outstanding reputation in the industry for honesty, quality, service & integrity resulting in numerous repeat/referral customers. ***continued below