Hong Kong SAR
My career spans more than two decades in luxury retail, including leadership roles in various MNC, where I managed extensive networks, optimized sales and operations, and delivered impactful results. Passionate about fostering retail excellence, I champion high-end sector growth, clienteling and people’s growth to achieve sustainable success.
• Managed Qeelin with 14 DOS in APAC across 7 regions with P&L responsibilities. • Led initiatives to enhance retail excellence through trade marketing, CRM management, and coaching. • Achieved double digit growth in revenue through strategic retail operations and customer experience enhancements.
• Managed Tod’s, Hogan, and Roger Vivier within the APAC network, overseeing 28 POS & eCommerce channels. • Led Commercial Training initiatives and implemented successful CRM management strategies. • Executed in-store CRM activations to drive customer engagement and loyalty.