Maxwell Monson

Revenue Operations Leader

Madison, Wisconsin, United States

About

I am an experienced Sales Operations Leader with a proven track record of success in driving sales growth and operational efficiency. I have a strong background in developing and executing sales strategies, managing teams, and leveraging data to optimize performance and efficiency. I am passionate about creating a positive customer experience and delivering results.

Experience

  • Director of Revenue Operations at Rasa
    Apr 2026 - Present · 4 mos

    Lead Revenue Operations at Rasa, owning the systems and data infrastructure that connect Sales, Marketing and BDR into a coherent go-to-market engine. Partner with Sales leadership to embed methodology and rigor into the pipeline, from opportunity design through stage progression and forecast accuracy. Build the reporting and measurement foundation that lets leadership distinguish signal from noise in pipeline, conversion, and forecast. Architect end-to-end funnel integrity from first touch through close, defining how data and accountability move across the GTM stack. Lead and develop the RevOps team, shifting capacity from reactive support to strategic systems work that scales with the business.

  • Senior Manager Sales Operations at Zendesk
    Mar 2022 - Apr 2026 · 4 yrs 2 mos

    Forecasting & capacity planning for professional services and training Global reporting standardization and pipeline analytics GTM strategy enablement: service attach models, deal desk operations Sales incentive and commission structure design Dashboard consolidation and reporting automation

  • Sales Operations Manager at Twilio
    Sep 2021 - Mar 2022 · 7 mos

    Salesforce process optimization and documentation Field team feedback loops to shape GTM systems roadmap Cross-functional collaboration with product and sales for CRM improvements

  • Revenue Operations Program Manager at Outreach
    Apr 2020 - Sep 2021 · 1 yr 6 mos

    GTM segmentation and account scoring using ICP models and data signals Territory design and account distribution optimization Sales process alignment and operational scalability

  • Infoblox ()
    • Sales Operations Program Manager
      Oct 2019 - Apr 2020 · 7 mos

      CPQ implementation and CRM transformation (Salesforce) Order ops leadership: managed $1.1M budget and 10-person clearinghouse team Process redesign for quote-to-cash, reducing hold times and manual interventions Scaled sales support functions and improved quote accuracy

    • Senior Supervisor Sales Operations
      Apr 2018 - Oct 2019 · 1 yr 7 mos

    • Sales Operations Analyst
      Apr 2017 - Apr 2018 · 1 yr 1 mo