Maximilian von Beust

Operations & AI @ Voy & Do Health

London, England, United Kingdom

About

Don't minimize risk, maximize opportunity. International mind with a passion for innovation, technology, societies and the ambition to solve challenging problems while learning every day. Love working on the intersection of business, operations and technology.

Experience

  • GM at Do Health
    Jan 2026 - Present · 6 mos

    Founded Do Health within Voy. Our first preventative care focused product built in collaboration with Dr Rangan Chatterjee.

  • Head of Clinical Strategy & Operations at Voy
    Aug 2024 - Present · 1 yr 11 mos

    Bringing clinical processes & teams to the next level with AI - making our operational teams across service, coaching and clinical ready for AI-based flows. Built Joy, our patient-facing Al companion delivering personalised coaching and support. Scaled it to 100k MAU, driving a 40%+ customer-service self-resolution rate and 6%p retention uplift.

  • Choco (Full-time · 4 yrs 11 mos)
    • Senior Director Global Operations
      May 2023 - Dec 2024 · 1 yr 8 mos

      Leading teams across revenue operations, operations systems and marketing to scale Choco across Western Europe and the US as the first AI order-management solution for food distributors.

    • Head of Global Operations
      Jun 2021 - Aug 2024 · 3 yrs 3 mos

      Choco is on a mission to build a connected global food system. Our team of 400+ committed Chocorians is active in the US, France, Belgium, Germany, Austria, and Spain. Our ordering app is used by over 15K buyers and over 10K suppliers around the globe - bringing our annual order volume to an estimated $1 billion. Choco AI is the newest solution for wholesalers from Choco. Choco AI is a cutting-edge tool created by Choco to transform how orders are handled in the food supply industry. In simple terms, it's like having a smart assistant that takes care of all your orders, no matter how they come in—email, voicemail, SMS or 3rd party providers. Just a year after our $63.7 million Series A funding round, we secured an additional $100 million in Series B funding. In April of 2022, we gained another $111 million in Series B2 funding with a valuation of $1.2 billion - earning us unicorn status just a few years in. Backed by leading investors like G squared, Insight Partners, LeftLane Capital, Coatue Management, and Bessemer Venture Partners, we’re committed to solving the problem of how to move food around the globe transparently, sustainably, and without waste.

    • Global Operations
      May 2020 - Jun 2021 · 1 yr 2 mos

  • Strategic Project Manager at Oetker Digital GmbH
    Oct 2018 - Jan 2020 · 1 yr 4 mos

    ▪ Development of international strategies and business cases for the Oetker Group ▪ Lead of business and support of operations stream on a large due diligence project ▪ Preparing and participating in all top-management and board meetings ▪ Working with MD-team on implementing internal systems (e.g. Pulse Check, OKRs)

  • Entrepreneur in Residence at dahmakan
    Mar 2017 - Sep 2017 · 7 mos

    dahmakan is a full-stack food delivery startup that is part of the Y-Combinator network with the goal of building new food experiences at scale for Southeast Asia. My work influenced marketing, data & analytics, product management and operations. - Prototyping, developing and implementing an ERP System for supply chain management, internal processes & procurement - Implementing and coding data analytics systems for operations and marketing - Managing FB campaigns that increased installs & purchases by 50% MoM and moving the marketing focus from acquisition to high-value retention - Building and implementing production processes to increase speed by 10x with a diverse and motivated team Main tools used: Google Sheets & Scripts with Javascript & HTML5, Excel, Python with Pandas in Jupyter