Sunshine Coast, Queensland, Australia
The management and bartending work entails responsibilities of overseeing bar operations during shifts, managing staff, handling cash and ensuring compliance with RSA regulations. This role has significantly developed my interpersonal and conflict resolution skills through regular interactions with a wide range of patrons, including elderly customers and the general public. I’ve gained valuable experience in de-escalating tense situations with professionalism, maintaining a safe and welcoming environment for all guests. My responsibilities also include opening and closing the venue, conducting financial reconciliations and ensuring high standards of service and presentation are upheld throughout each shift.