France
Driven by a background in high-end hospitality, I am pivoting into Capital Markets (Sales / Asset Management). I am eager to translate my commitment to excellence and strong interpersonal skills into the financial sector. My goal: leveraging my commercial drive and client-focused mindset to deliver performance in asset management and investor relations. My Values E.P.I.C Excellence, Passion, Integrity, Collaboration
Maxim’s de Paris • Operational management of a team of 15 employees: scheduling, task allocation, and performance monitoring at both individual and team levels. • Daily management of a profit center generating an average of €60K in revenue per day, with approximately 250 guests served daily. • Monitoring and steering of key performance indicators (KPIs): revenue, average ticket, cost control, productivity, and customer satisfaction. • Budget planning and follow-up, margin control, and optimization of operational costs. • Daily sales analysis and implementation of action plans to improve profitability and commercial efficiency. • Oversight of financial flows: cash closing procedures, payment tracking, discrepancy control, and reporting to senior management.
• Managed a daily portfolio of tables in a high-end, high-volume environment •Monitored and secured transactions (cash, credit cards, electronic payments) • Verified billing accuracy and handled adjustments when necessary • Contributed to revenue growth through tailored recommendations based on client preferences • Prioritized tasks and made quick decisions under pressure • Coordinated with bar, kitchen, and management teams to ensure smooth operations and service efficiency • Maintained high client satisfaction standards and supported customer retention
• Operational Risk Management: Supervised daily cash flows and financial reconciliations, ensuring transaction accuracy and data integrity. • Execution in High-Pressure Environments: Demonstrated rapid decision-making and precise execution during peak activity periods (fast-paced trading floor equivalent). • P&L & Margin Optimization: Drove profitability through strategic upselling and rigorous operational cost control (Cost Management). • Performance Reporting & Analytics: Analyzed daily Sales KPIs and delivered activity reports to management to support strategic decision-making. • Client Relationship Management (CRM): Handled high-net-worth expectations, conflict resolution, and maintained strong client retention under pressure. • Resource Allocation: Optimized staff workflow and operational efficiency to meet high-end service delivery standards.
• Market & Pricing Analysis: Monitored raw material price fluctuations to adjust quotes, ensuring competitive positioning while protecting profit margins. • Negotiation & Deal Closing: Conducted complex negotiations with professional clients, optimizing contract terms and maximizing volume-based revenue. • Risk & Credit Management: Monitored client credit limits and managed outstanding receivables to mitigate counterparty risk. • Supply Chain & Inventory Optimization: Coordinated with procurement departments to align stock levels with market demand and minimize liquidity tied up in inventory. • Business Development: Identified market opportunities and conducted cold calling/prospecting to expand the regional market share.