Metro Manila, National Capital Region, Philippines
As a Financial Advisor, I am dedicated to helping aspiring and young Filipino families the value of financial preparedness and freedom by providing educational and actionable guides and systems. To provide value and be of service to my fellow young professionals and assist them on setting their financial goals.
Project Hire: IT Service Desk – L1 1. Troubleshoooting IBM Lotus Notes 2. Troubleshooting network connection problems 3. Microsoft Office Related Programs 4. Monitoring of User Accounts using Windows Active Directory 5. Hardware troubleshooting 6. Handling of IT service requests and escalation 7. Password reset for lotus notes account and windows account
Day Shift 1. Hardware and troubleshooting of laptops and desktops used by iManila staff 2. Formatting and installation of OS for PCs to be used by staff 3. Installation of network cables 4. Assistance through phone and email of iManila clients regarding their email and website concerns 5. Creation of email accounts for new clients 6. Basic monitoring of servers through SSH and zabbix 7. Pointing of name servers for new websites being host by iManila 8. Resetting of passwords for email of clients 9. Assistance on configuring the port numbers for their Microsoft Outlook (POP, IMAP) Night Shift 1. Issuance of IT equipment to be used by call center agents (Laptops, mouse, headset etc.) 2. Monitoring of bandwidth and network connection 3. Extraction of call recordings 4. Uploading of Leads to be used by call center agents (mysql script already provided)