Maurice Van Mulken

Technical Lead / Program Manager at VodafoneZiggo Netherlands

Maastricht, Limburg, Netherlands

About

Experience

  • VodafoneZiggo (3 yrs 11 mos)
    • Technical Lead / Cluster Lead
      Apr 2025 - Present · 1 yr 3 mos

    • Technical Platform Lead IT4Business Tribe (Senior Product Owner)
      Aug 2022 - Apr 2025 · 2 yrs 9 mos

      - Responsible for Life Cycle Management of all applications within the cluster, including platform upgrades (e.g. from application in common infra environment to AWS Cloud) - Vendor management (scoping, planning and pricing) - Responsible for handling the cluster budget (IT and B2B budget), including forecasting - Stakeholder Management to align priorities, scope and progress, from C-level to PO and Engineering level - Responsible for setting up Agile squads within the IT4B O2U cluster in accordance with VodafoneZiggo's new way of agile working, including all agile ceremonies - Member of the IT4B Management Team (MT) - Coaching and supporting the Product Owners, Scrum Masters and Progress Leads within the O2U Cluster - End-to-end responsible for the Business Internet saga (Business Transformation Program) - Responsible for defining and driving the vision and roadmap within the cluster, ensuring alignment with strategic objectives and business goals

  • Program Manager Enterprise Customer Solutions at Vodafone Netherlands
    Jun 2012 - Aug 2022 · 10 yrs 3 mos

    End-to-end responsible (IT, Network, and Business aspects) for B2B projects/programs from initiation to go-to-market, including phases such as requirements definition, early studies, software design, integration, verification, and business readiness for large, complex, and strategically important projects, such as: - VoLTE for Enterprise Services – both Network Core and IT part - GT Fixed – Technology part (Fixed services for Vereniging van Nederlandse Gemeenten) - HFC Fast Track – The first joint venture project, delivering Vodafone services over Ziggo Coax - One Net Enterprise, Vodafone's Unified Comms Service - Including the first commercial Unify BSS release

  • Senior Customer Support Project Leader at ASML
    Jul 2010 - May 2012 · 1 yr 11 mos

    Enabling the introduction of ASML’s new EUV lithography system to the global service organization. This includes on-time delivery of spare-parts, tools, maintenance procedures, training and means & methods for rapidly diagnosing and repairing problems in the system.

  • Ericsson GmbH Aachen (Kreisfreie Stadt Aachen Area, Germany)
    • Senior Project Manager (PMP®)
      Jan 2007 - Jun 2010 · 3 yrs 6 mos

      November 2008 - June 2010: Development project for a GSM / UMTS release, from initiation until customer acceptance including phases such as requirement definition, early studies, SW design, integration and verification January 2007 - October 2008: Market / product introduction of two consecutive GSM / UMTS Core Network SW releases in the Telecom Italia Mobile network

    • Manager MSC / CN Support
      Mar 2004 - Dec 2006 · 2 yrs 10 mos

      Defining and implementing SW maintenance strategies on global level Line Management for a team of 15 engineers Contract management Continuous improvement of support and supply processes Managing customer escalations / incidents from mobile operators worldwide (24/7 service) Coordination and quality assurance for SW updates

    • Manager R&D: SW design, test and maintenance
      Aug 1999 - Feb 2004 · 4 yrs 7 mos

      Line management for a group of 25 SW designers, testers and maintenance engineers