New York City Metropolitan Area
Passionate transformational leader focused on customer success, growth and financial excellence. Experienced on attracting and building diverse leadership teams that leverage the power of both the team and the individual. Expertise in leading multi-billion dollar success and services organizations.
VP/GM for Cisco's Customer Experience Team for US Public Sector (US Federal & US SLED). Includes leadership of the Customer Success team plus all Cisco services (PS, Managed, Learning & Support)
VP/GM for Cisco's Customer Experience Team for the Global Enterprise Segment. Includes the build out and leadership of the Customer Success team plus all Cisco services (PS, Managed, Learning & Support)
GM for Cisco's Advanced Services Team responsible for US Enterprise, US Commercial, Canada and LATAM customers. Responsible from pre-sales through delivery.
The Design Thinking Certificate Program at Rutgers University is designed to train and develop professionals on how to apply design thinking principles to messy real world problems. The program prepares working professionals to analyze, manage and build innovations that are unique and valuable in the marketplace. It provides participants with the strategy to solve messy, real world problems and to communicate results. Participants gain technical, analytical, and communication skills through Rutgers' project-based interdisciplinary curriculum, which seeks to provide a comprehensive understanding of the new customer experience.
Responsibility for all sales and marketing activities within the organization. Developing overall go-to-market sales strategy and solutions portfolio with a concentration on SAP Infrastructure Integration, SAP Functional Integration and SAP Managed Services.
Sr. Director Business Development & Global Delivery Practice – Professional Services