Youngstown, Ohio, United States
Experienced Solutions Leader with a demonstrated history of working in the hospital & health care industry. Skilled in Human Capital Technology, Employee Service Centers, Business Process, Project Management, Human Resource Programs and Healthcare.
Leads HR Operations and Technology teams including Project Management, HRIS, Communications and Employee Services Call Center to deliver easy HR Services and launch ready HR programs to Mercy Health's 34,000 employees. Defines strategic direction for all human capital technology to grow innovation and continuous improvement in systems, services and customer satisfaction. Also responsible for the system wide deployment of Workday.
Accountable for leading an integrated team of professionals responsible for delivering launch ready programs in support of HR initiatives to Mercy Health employees. Teams include HR project managers, technology system administrators, and communications experts.
Responsible for transitioning regional IT resources to centralized CHPIT strategic model to support all Human Capital Management designated applications including PeopleSoft, Kronos, Concerro, Ansos, CBORD, POS solutions, etc. Provide strategic direction and planning for consolidation and standardization in key critical applications (PeopleSoft and Kronos). Provide project leadership and technical resource support for integrated PeopleSoft Talent Management Solution to replace Success Factors. Provide project leadership and technical support for PeopleSoft Enterprise Learning Management system as it migrates from a Thinqwise ASP model to in house fully supported application. Chair person and facilitator for enterprise PeopleSoft Operations Committee comprised of regional operational leaders to sustain collaborative model and standardized approach to PeopleSoft process and system design. Provided project leadership and technical support for migration of Southwest Ohio region to Kronos 6.1 time and attendance solution from ASP ADP eTime application. Providing project leadership and strategic direction for system consolidation of Kronos Time and attendance application as well as defining timeline and scope for deploying an enterprise wide standard for staff scheduling and absence management in one integrated Kronos solution.
Developed and refined strategic plan for deployment of PeopleSoft HCM across remaining CHP regions. Project managed full implementation of application release 8.9 for Knoxville and Paducah regions (8000 employees): assessed hardware to assure capacity, evaluated reporting needs, managed interface development, documented business process, assisted user base in developing test scripting, provided training recommendations, managed technical conversion and delivered go-live conversion plan. Project managed the conversion of 2000 employees into PeopleSoft upon acquisition for the Southwest Ohio region. Documented process and procedures for future enterprise acquisitions. Responsible for prioritizing workflow, support requests, reporting requests, enhancement requests across shared PeopleSoft support team. •Project managed upgrade to release 8.9 for three database instances across three regions of Catholic Health Partners. Assumed technical lead role in a team of 3 responsible for delivering demo database and running conversion of data, re-applying customizations and modifying reporting as appropriate. Coordinated functional user testing, planned weekly update meetings for the project team, documented issues, provided project plan and timeline, developed PowerPoint presentation documenting changes in the new release, delivered go-live plan for conversion. •Project managed full implementation of application release 8.8 for Springfield region (3200 employees): assessed hardware to assure capacity, evaluated reporting needs, managed interface development, documented business process, lead functional user base in building “model” application, assisted user base in developing test scripting, provided training recommendations, managed technical conversion and delivered go-live conversion plan. •Directed the planning, design, production and management of online applications: eBenefits, ePerformance, eProfile, ePay, eRecruit, eDevelopme