Matthew Pierson

Senior Solutions Engineer at LaunchDarkly | Analytics & CX Consulting | Driving $3M+ in Expansion Annually

New York City Metropolitan Area

About

Are your technical solutions truly connecting with executive-level business objectives? I specialize in bridging that critical gap, translating complex product capabilities into clear, compelling ROI. I've operated at the intersection of technology and business strategy, helping the world's leading companies leverage data to make smarter decisions. For the past 15 years, operating in fully remote environments, I've led distributed cross-functional teams and technical strategies that have directly influenced over $3 million in annual expansion revenue and secured a 100% technical win rate on key accounts. I thrive on distilling complex data into actionable insights that resonate with everyone from on-the-ground analysts to the C-suite. As a Solutions Engineer, I partner with Account Executives and enterprise clients to architect solutions that solve core business challenges. My expertise includes: ✓ Product Analytics & CX Consulting ✓ Technical Sales & Presales Strategy ✓ Value Engineering & ROI Modeling ✓ Compelling Demos & Proofs of Value ✓ Distributed Operations & Remote Execution (15+ Years)

Experience

  • Senior Enterprise Solutions Engineer at LaunchDarkly
    Apr 2026 - Present · 3 mos

  • Senior Solutions Engineer at Mixpanel
    Jun 2024 - Apr 2026 · 1 yr 11 mos

    My focus extends beyond individual deal execution to scaling GTM excellence, competitive intelligence, and AI innovation across the global sales organization. I thrive on turning technical complexity into a clear "why" for customers and a "how" for our sales teams. Revenue Leadership & Strategic Impact - Top Performer: Drove $1.46M+ in attached bookings in FY26, ranking as the #1 Solutions Engineer in the Americas. - Rapid Execution: Secured the largest North American new-business land of FY26 ($400K ARR), and a top-10 global deal ($500K TCV) within first five weeks onboarding. - Executive Presence: Routinely trusted to lead high-stakes, value-engineered presentations for C-suite leaders at Fortune 500 and high-growth enterprise brands. Competitive Dominance & Enablement - 100% Win Rate: Maintained a perfect record in head-to-head POCs against Amplitude by designing a value-first evaluation framework. - Strategic Authority: Co-lead the global competitive initiative, redesigning battlecards and playbooks for the entire AM/AE/CS organization. - Scaling Excellence: Authored and scaled global playbooks for AI Strategy and Technical Discovery to elevate discovery quality and demo effectiveness. AI & Product Innovation - Founding Member: AI for GTM working group; engineered custom GPTs/Gems and automated workflows that save the field hours of manual work weekly. - Roadmap Influence: Liaison to Product/Engineering, providing feedback that directly shapes Session Replay, Heatmaps, and Autocapture. - Sales Labs: Initiated competitive sales labs (vs. Fullstory) to arm the org with winning strategies.

  • Solutions Consultant, Strategic at Heap
    Mar 2023 - May 2024 · 1 yr 3 mos

    - Achieved a 100% technical win rate in 2023 by architecting compelling value assessments and flawlessly executing Proofs of Value that exceeded all decision criteria. - Drove sales enablement for a 600+ person team by creating and delivering 3 pivotal product analytics onboarding demos for Sales and Customer Success at Contentsquare & HotJar. - Elevated team performance by developing and leading competitive intelligence and advanced discovery sessions for over 30 sales professionals, measurably improving win rates and qualification techniques. - Directly influenced the product roadmap by serving as the key presales representative in strategy meetings with product leadership, ensuring market feedback was prioritized. - Increased pipeline generation by enabling global AE team on local session replay capture techniques for prospecting. - Provided ongoing support to 3 Global Strategic Account Executives and ad hoc support to 10 Enterprise and Commercial AEs in US and EMEA, educating current and prospective customers on the value of Heap's quantitative product analytics and qualitative experience insights. (Contentsquare's acquisition of Heap closed in December 2023)

  • Solutions Consultant, Strategic at Contentsquare
    Mar 2023 - May 2024 · 1 yr 3 mos

    Contentsquare acquired Heap in December 2023

  • Senior Sales Engineer at FullStory
    Jun 2022 - Feb 2023 · 9 mos