Greater Adelaide Area
Product, Project & Customer Success Leadership | AI, SaaS & Enterprise Delivery With over a decade in SaaS and AI-driven products, I work at the intersection of product development, project delivery and customer success. I’ve led large-scale solutions for both government and enterprise clients, helping teams deliver complex tech with clarity, empathy and accountability. My experience spans product strategy, solution delivery and client relationships - giving me a broad lens on how to design, implement and support technology that people actually use and value. Core strengths include: Project & Program Management – Lead cross-functional teams and deliver AI/chatbot projects for federal government and enterprise clients, ensuring timelines, quality and stakeholder alignment. Customer Success & Client Engagement – Build long-term client partnerships, ensure adoption and performance of solutions, and translate customer needs into delivery and product improvements. Product Strategy & Execution – Define roadmaps, work with engineering and design teams, prioritise features based on user and business value. Team Leadership – Known for a supportive leadership style that balances people, delivery and continuous improvement. I enjoy working in environments where technology, people and purpose come together - especially in teams that value ownership, innovation and thoughtful delivery.
Lead the delivery, client success and continuous improvement of AI-driven chatbot solutions across federal government programs and enterprise organisations. Responsible for project outcomes, stakeholder relationships and product evolution across multiple high-impact deployments.
- Lead market development and create product/ market fit for Clevertar products - Involved in all aspects of the sales cycle -Work closely with the technical team to deliver on customer requirements - Implementing marketing strategies for Clevertar and its products - Supporting sales development
Sales and Marketing
Provide customers with a turn key solution for Sports lighting installations of varying sizes/ budgets. Manage the project from the initial design and consult stage through to the installation. Provide specialised lighting solutions in a unique and specific market in order to meet the needs of customers.