Switzerland
Dynamic consultant focused on providing businesses with solutions to commercial and IT challenges in a pragmatic manner. I am used to work on various project setup, coordinating multi-cultural and dematerialized teams. I have acquired a strong cross industry knowledge, working for industry leaders in the field of Healthcare, Shipping and Energy. My analytical mindset and abilities to see the bigger picture and to connect the dots are my main differentiators.
Develop, manage and sell service offerings in the medical engagement and content domain to customers - Area: Medical Information, Medical Engagement of HCPs and KOLs, Medical Insights, Evidence Generation Planning, AI applications for Medical Affairs and Content area - Develop Service and AI products offerings - Write and share industry best practice - Business development and sales activities Customer project delivery - Project manager and SME on Veeva Commercial and Medical product suite (Veeva CRM, Vault PromoMats, Vault Medical, Technology integrations) - SME in Medical Information, Field Medical engagement, Content Excellence and Medical Insights processes
Customer project delivery - Project manager and business analyst on Veeva Commercial and Medical product suite (Veeva CRM, Vault PromoMats, Vault Medical, Technology integrations) - SME in Medical Information and Medical engagement processes Develop, manage and sell service offerings in the medical engagement and content domain to customers - Area: Medical Information, Medical Engagement of HCPs and KOLs, Medical Insights - Write and share industry best practice - Business development and sales activities People management - Career coaching for consultants and senior consultants - Lead and coordinate consultants and project teams to deliver on projects
- Define the CRM roadmap with IT and business stakeholders - Capture integration requirements for the implementation of Salesforce Marketing Cloud - Gather business need and elicit product and process requirements with the business stakeholders for Sales, Marketing and Customer service functions - Manage CRM product backlog for development teams - Release and rollout related activities
Ownership of the Veeva CRM application for Nestlé Health Science business units (1500 users): - Gather and translate business needs into functional requirements - Manage application change management process - Coordinate development team to delivers expected changes and solutions - Oversee support activities (bugs and issues) Coordinate and contribute to solution enhancements projects such as - Implementation of reporting capabilities (Einstein Analytics) - Implementation of additional Veeva products (Vault PromoMats, OpenData, Medical CRM)
Solution in scope: Veeva CRM for Nestlé Nutrition and Nestlé Health Science business units Coordination of all testing activities during every stage of the test process for CRM related project - manage a team of 4 testers - plan and setup testing strategy (Master Test Plan) and manage testing activities - build advanced functional testing scenarios Point of contact for compliance related matters (ISMS, cloud solution assessment)
Run an internal audit regarding the use of Nielsen's Market Research and Consumer Insight solutions within Nestlé subsidiaries in Europe, Asia and Americas: - Liaise with local subsidiaries to define market research needs and map current solution usage. - Contract Benchmark at group level, provide Procurement with recommendations to rationalize current contract costs - Liaise with solution vendor to implement a global solution aligned with Nestlé’s global strategy. - Project Management skills: stakeholders communication, schedule and scope management
Managing complex research and analytics projects on market trends, customer needs and competitor activities - Competitor profiling (facts, intentions, reaction profiles, threats and opportunities) - Environment-Scanning (New suppliers, products, services, technologies, subsidies, alliances, market entry barriers, etc.) - Due dilligence for corporate acquisitions Support sales and technical teams (i.e. Technical Sales, R&D) to share and exchange information on new technologies, competition, solutions, etc.
- Manage research, build a market study to understand the competition, market players and legal environment pertaining to energy efficiency in the UK. - Write functional specifications to implement new software features tailored to UK market requirements. - Support business development and go-to-market strategy
- Build and release monthly reports regarding the global economic conjuncture and trends to top management - Monitor market trends, competitors and legal environment - Perform market research for Market Segment Managers (OEM, Solar, energy efficiency, etc.) - Implemention of a Public Tender detection platform in partnership with a third party provider