Cologne Bonn Region
# Leading teams towards problem understanding and solving # Passionate about quality and customer satisfaction # Entrepreneurial minded and delivery focussed # Strength in identifying possibilities to improve processes # Team oriented, open-minded to different cultures and ideas # Excellent organization and time management # Professional in appearance and presentation # High flexibility and a high degree of ability to work under pressure # High ability to adapt to new or multicultural environments # Sound set of applied management tools and models to underpin decisions # Well developed negotiation skills # Excellent interpersonal skills as communicator and motivator # Well experienced in business and IT project management # Deconstructing complex topics in an understanding and motivating manner
- Development of a digital sales platform for SME with a focus on lead generation - Agile project management with specialist stakeholders across various business units as well as IT governance in Germany and international development teams in India and the Czech Republic - Achieving potential cost savings by switching off old systems as well - Implementation of new technical requirements and business processes based on Salesforce CRM - Head of program management office (PMO) within a strategic management change initiative
Partner management and partner solutions for designated software vendors creating business models and reseller opportunities (sales, business model design, implementation) especially in the field of Dialogue Marketing Services; Technical Consulting for E-POST products and solutions in the context of top client initiatives (finance and insurance sector); Created customized cooperative solutions and customer cases; Adapting and creating customer oriented product design from customer as well as market feedback (impart requirements to product owners); Creating and implementing of digitalization roadmaps for business clients in the context of project teams; Single point of contact for business clients and sales forces regarding integration, implementation and sales projects
Management Consulting of top management projects, process improvements and risk management; Implementing Performance Management and strategic measures using organisational wide workshops and change management; Quality- & Process Management – process landscape, driving process improvements, process design; Risk Management with an organizational wide improvement program; Student’s tutor
Implemented Change Management for the Data Warehouse and head of change control board; Stakeholder Management and Analysis on department level; Business Consulting and Analysis for internal customers for various applications; Multi Project Manager of national and international projects; Offshore Application Maintenance Service Coordinator – leading the transition process to India, conflict resolution, service process optimization projects
Business Consulting and Business Analysis for internal customers of various applications; Project Management of national and international projects; Process Improvement – Champion of several initiatives
Strategy and organizational development (staff department to the CEO). Strategic and Organizational Development – creating domain structures, process alignments etc.; Internal Communications – project lead to restructure the company’s intranet, setting up share points, quality assurance; Analysis for implementing the Six Sigma methodology within the company as a process improvement strategy; Analysis, design and implementation of an international management communication platform