Matthias Eiting

Senior Manager: Design & Processes - Group CX

Borken, North Rhine-Westphalia, Germany

About

Experience

  • Senior Manager: Design & Processes - Group CX at Douglas
    Mar 2026 - Present · 4 mos

  • ALDI Nord Group (Full-time · 3 yrs 2 mos)
    • Manager: International Customer Interaction - Customer Care
      Feb 2025 - Feb 2026 · 1 yr 1 mo

    • Business Project Lead: International Marketing Solutions - Customer Care & CRM
      Apr 2023 - Jan 2025 · 1 yr 10 mos

    • Specialist: International Marketing Solutions - Customer Care & CRM
      Jan 2023 - Mar 2023 · 3 mos

  • Jr Data Analyst: Business Development - Performance & Quality Management Customer Service at Deutsche Post DHL Group
    Jun 2021 - Dec 2022 · 1 yr 7 mos

  • Master Thesis Project: Enterprise Commercial Strategy at Vodafone Business
    Sep 2020 - Mar 2021 · 7 mos

  • Global Start-Up Project (AIESEC): Internship Business & Customer Development at CUBII Industrial Solutions
    Feb 2020 - Apr 2020 · 3 mos