Matthew Chan

About

View my personal page here! https://matthewmcsl.github.io/personal-website/ 🤖 I sit in the space of AI and Moderation safety within ByteDance’s Trust & Safety, supporting new frontiers such as Seedance, Dreamina, Capcut and Lemon8 by ensuring responsible and secure AI product feature launches.

Experience

• Data Analyst, GenAI & Emerging Products at TikTok
  Jun 2025 - Present · 1 yr 1 mo

  Trust & Safety Operations, Reports and Insights • Conduct pre-launch safety evaluations through threat modelling and adversarial testing for ByteDance GenAI models (e.g., Seedance 2.0, ModelArk) to measure emerging abuse vectors and policy alignment. • Support Emerging Product's Moderation Quality measurement by owning data pipelines, dashboards analysis and reports.

• Data Analyst, GenAI & Emerging Products at ByteDance
  Jun 2025 - Present · 1 yr 1 mo

• Business Intelligence & Analytics Specialist at Singapore University of Social Sciences (SUSS)
  Apr 2023 - Jun 2025 · 2 yrs 3 mos

  Corporate, Business Intelligence & Analytics (BI&A) Portfolio: Student Attrition, Engagement & Grade-Point-Average Prediction, University Resource Utilisation Publications: Digital learning resources and student success: Analyzing engagement and academic performance (https://doi.org/10.37074/jalt.2025.8.S2.3) - Third author

• Data Analyst, Regional Returns and Refunds Operations at Shopee
  May 2022 - Apr 2023 · 1 yr

  Regional Operations, Returns and Refunds (RR) Portfolio: RR Agent Headcount & Productivity, Operational Cost Metrics Optimisation, Root Cause Analyses

• Data Analytics and Insights, Intern at BD
  Oct 2021 - Apr 2022 · 7 mos

  Regional Marketing - Diabetes Care, Central and South Asia, Japan (CASAJ) Market Sizing, Marketing Ops Dashboard, GTM Strategy