Matthew Cheung

CEO ipushpull | Transforming Enterprise Chat into Strategic Assets | Turning Trading Conversations into AI + Human-in-the-Loop Automation | Building Access & Opportunity for the Next Generation

London Area, United Kingdom

About

Most of the important decisions in financial markets don’t start in systems. They start in chat. I design the workflows that turn trading chat into controlled, AI-powered, human-in-the-loop automation. Built for real money, real regulation & real-world complexity. I’ve spent 20+ years building market infrastructure at the intersection of trading, data & automation. From co-founding RANsquawk (now newsquawk, serving 50,000+ traders) to leading ipushpull, where we turn chat into a strategic data asset for financial institutions. Along the way, I’ve helped shape how the industry thinks about fintech, data, workflow automation and AI with guardrails. I’m a five-time winner of the Financial Technologist’s Most Influential Fintech award, podcast host with 15k+ listeners, published author on digital identity, and guest lecturer at Oxford, Imperial, Warwick, Bristol, and City. The problem I focus on: Across banks, brokers, asset managers, and trading firms, the same pattern shows up: - Critical decisions happen in chat - Manual processes sit around those conversations - Data is not captured The issue isn’t intent or intelligence. It’s that chat has never been treated as data or first-class infrastructure. What we build at ipushpull: - Most firms are sitting on millions of unstructured chat messages. - We capture and structure conversations across Bloomberg IB, Symphony, Teams, ICE chat, WhatsApp, and others, then automate the workflows around them using AI, with humans firmly in the loop. This delivers: - 80% reductions in manual steps across tickets, quotes, and reconciliations - Measurable productivity gains for trading and operations teams - Audit-ready automation with provable, human-in-the-loop compliance - Real-time intelligence from millions of daily conversations Chat isn’t just a communication layer. It’s where trading intent forms. It deserves proper architecture. Beyond this, I founded Work in Fintech, a global initiative focused on access and opportunity. We’ve helped 1,500+ young people build networks and secure internships and full-time roles, especially those who didn’t start with a network. Let’s connect if: - You want to capture, digitise, and automate chat-driven workflows - You’re exploring AI in sales and trading and need real solutions, not hype - You believe networks should compound access and opportunity DM if you want to book a Chat-as-Data consultation or want to join Work in Fintech. Outside of work you’ll find me reading, playing tennis, practising martial arts, DJ’ing, hiking & gaming.

Experience

  • CEO at ipushpull
    Dec 2015 - Present · 10 yrs 8 mos

    Architecting chat-driven workflows for capital markets. ipushpull turns chat data into strategic assets and trading conversations into automated workflows. We work with banks, brokers, asset managers, hedge funds, trading firms and fintechs and our platform processes millions of trading conversations daily across Bloomberg IB, Symphony, ICE chat, Microsoft Teams, WhatsApp, and other chats. If trading intent forms in chat, automation should start there. What we’ve built: - Enterprise-grade capture and structuring of chat across all major platforms - AI-assisted workflow automation with human-in-the-loop controls - Permissioning, audit trails, and compliance designed in, not bolted on - Built for real money, real regulation, and real operational pressure Impact: - 80%+ reduction in manual workflows across tickets, quotes, and reconciliations - Faster execution cycles and measurable productivity gains for sales and trading teams - Live deployments with tier 1 global financial institutions in regulated markets Our automation is not about replacing judgement. It’s about removing friction and improving control so teams can focus on decisions that matter. Focus areas: - Chat/email/Excel capture and structuring at scale - AI-assisted workflow automation with full auditability - Front to back office, and compliance use cases Key achievements: - Deep integrations with Bloomberg, Symphony, Teams, and all major trading chat platforms - LLM powered agents in trading and broking in production with impactful ROI - 5x winner Financial Technologist Most Influential Fintech award, TradingTech Insight Best Price Sharing & Publishing Award 2025 - Regularly featured in The TRADE News, TradingTech Insight, Waters Technology and, Markets Media Tech: Agent & Bot framework · Chat APIs · Enterprise access control · Human-in-the-loop workflows · Real-time data extraction and transformation · Compliance & Audit Book a chat-as-data consultation → www.ipushpull.com

  • Strategic Development Board Member at Royal Docks School of Business and Law @UEL
    Apr 2022 - Present · 4 yrs 4 mos

    Advising the University of East London Centre of Fintech on industry engagement, curriculum design, and building practical pathways between academia and the fintech industry. My focus is on employability, ensuring students graduate with real-world skills, commercial awareness, and access to opportunity, not just theory. Key contributions: - Advising Centre of Fintech leadership with fintech-specific modules incorporating AI, market structure, and capital markets technology - Supporting with mentorship, events, and internships - Delivered guest lectures on capital markets technology, AI, and entrepreneurship - Authored chapter on digital identity in 'Metaverse Innovation', published by Springer 2025 - Awarded Industrial Fellowship (2022) for contributions to fintech education Building effective fintech talent pipelines requires industry-led education, not abstract curricula. This role complements my work in market infrastructure and Work in Fintech, ensuring technology, education, and opportunity remain closely aligned.

  • Founder at Work in Fintech
    Oct 2020 - Present · 5 yrs 10 mos

    Building compounding networks for access and opportunity. Work in Fintech operates as a talent and access pipeline, connecting early-career professionals from all backgrounds to careers and companies in fintech and capital markets through education, exposure, and relationships. What began as a small mentoring initiative has grown into a global movement, combining summits, hackathons, university lectures, and a podcast to help people understand how the industry works and how to navigate it effectively. Networks don’t compound by accident. They compound when they are designed intentionally. Impact: - 50+ individuals placed into fintech roles as employees or interns across firms including LSEG, SteelEye, Rimes, Ultumus, SIX, ipushpull and many others - 1,500+ people supported through mentoring, events, and education - 10+ university lectures delivered at Oxford, Warwick, Imperial, Bristol, City, HEC Paris, UEL and others - Podcast host of 'Interviews with Leaders in Fintech & Web3' with 15k+ regular listeners - Partnerships with Revolut, Google Cloud, payabl, BNY and NatWest What we focus on: - Demystifying fintech for early-career talent - Teaching networking as a system and skill, not a personality trait - Creating repeatable pathways into roles, mentors, and opportunities The goal isn’t mentoring for its own sake. It’s to remove friction, increase access, and let opportunity compound. Apply for mentorship → www.workinfintech.com Listen to the podcast → Spotify / Apple Podcasts Watch our events → YouTube

  • Co-founder & COO at RANsquawk
    Dec 2005 - Nov 2015 · 10 yrs

    Co-founded and scaled a pioneering real-time audio news service for institutional traders. We pioneered audio as a primary medium for delivering market-moving information. The result was a global service used by 50,000+ traders across asset classes, often described as the Bloomberg Terminal of audio news. From zero, we built market-critical news and information infrastructure designed for speed, trust, reliability, and enabling decision-making under pressure. What we built: - 24/5 global coverage across macro, fixed income, equities, FX, and commodities - Used across tier 1 banks, proprietary trading firms, markets makers and brokers - Syndicated headline feed reached 1m+ views - Team of 30+ market analysts and engineers Impact and recognition: - Changed how traders consume breaking news in real time - Disrupted the incumbent financial news players - Created a new category that became an industry standard - Adopted by institutional and active retail traders globally - Successfully scaled from startup to global number 1 What this shaped: That decade shaped how I think about latency, information asymmetry, and decision-making under pressure. It taught me how market-critical infrastructure scales, lessons I apply daily in building chat-driven workflows at ipushpull.

  • Refco (2 yrs 9 mos)
    • Head of European Market Analysis
      Jan 2004 - Sep 2005 · 1 yr 9 mos

      Filtered news, research and commentary delivering market moving information to over 250 proprietary traders in London and Chicago. Reported directly to Global Head of Market Analysis.

    • Proprietary futures trader
      Jan 2003 - Dec 2003 · 1 yr

      Traded Dax, Eurostoxx50, FTSE100, e-mini S&P, Bund, Euribor, T-notes, WTI and EUR/USD futures.