Mannheim, Baden-Württemberg, Germany
I’m a B2B sales professional with several years of experience in account management, customer relationships, and commercial operations, most recently leading B2B sales for a top craft beer importer in Germany. In that role, I worked closely with bars, bottle shops, and international brewery partners, managing key accounts end‑to‑end. My responsibilities went beyond sales: I coordinated purchasing decisions, managed a B2B webshop, supported pricing and logistics, organized events, and maintained direct customer communication via newsletters and WhatsApp groups. I was involved across the full value chain — from brewery to bar — with a strong focus on long‑term relationships and sustainable growth. Across my career, I’ve worn many hats: sales manager, project coordinator, financial controller, and co‑founder. I’ve built a BBQ and craft beer restaurant from the ground up in Moldova, worked in corporate finance supporting reporting and forecasting at a global manufacturer, and served in the Peace Corps, where I launched youth programs, coordinated regional fundraising, and helped multiple public offices collaborate on a shared tourism platform. What ties this together is my ability to work well within structure — and to create it when it’s missing. I value clear communication, ownership, and long‑term thinking, and I’m comfortable operating at the intersection of sales, operations, and stakeholders. I’m a native English speaker, fluent in German, and based in Karlsruhe. I’m open to remote or hybrid B2B roles in account management, customer success, or commercial operations, ideally with companies that value initiative, responsibility, and collaboration.
• Managed B2B customer relationships across bars, bottle shops, and international partners • Owned key accounts end‑to‑end, from onboarding to retention and growth • Coordinated purchasing decisions, pricing, and logistics across internal and external stakeholders • Managed B2B webshop, customer communication (newsletter, WhatsApp), and sales initiatives • Supported events and brewery partnerships to drive long‑term customer engagement
Oversaw month-end and quarter-end close processes, ensuring timely and accurate financial reporting. Conducted financial analysis, identifying trends, variances, and opportunities to optimize performance. Managed budgeting, forecasting, and scenario planning to support strategic decision-making. Ensured compliance with accounting standards and internal controls across the business unit. Collaborated with cross-functional teams to provide insights on costs, profitability, and operational efficiency. Implemented process improvements to streamline reporting and enhance data transparency.
Oversaw localization project for website Prioritized and coordinated tasks with team members Translated texts and industry specific terminology from German to English Communicated issues and solutions to Project Owners
Managed Day-to-Day operations Decided on assortment and inventory levels Created and coordinated schedule of team members on budget Conceived and managed events including Tap takeovers and meet the brewer Formalized and modernized procedures and Job Descriptions
Created, developed, and opened a Tripadvisor top 10 rated BBQ and Craft Beer restaurant in Chisinau, Moldova that has achieved consistent profitability, increasing in revenue 100% from Fall 2015 to Fall 2016 Identified market opportunity for great customer experience and community atmosphere and capitalized by adapting best practices from American style dining for the local market Mitigated operational risk by researching, identifying, and establishing consignment based agreements with suppliers from multiple countries Partnered and collaborated with local breweries to produce seasonal exclusive product and educated clientele in completely new market Led a team of 15 multicultural/multilingual employees and instilled a customer-focused culture that emphasized teamwork, positive attitude, and personal initiative and has resulted in a highly satisfied staff with low turnover. Developed and standardized operational processes, trained staff to perform and self-manage operations with occasional oversight Researched and investigated local Restaurant industry to develop profitable pricing model that targets young professionals and expats Created commercial kitchen plan to meet ambiguous and inconsistent legal standards while meeting operational needs Successfully executed zero tolerance for bribery policy in a country where corruption is rampant (ranked 103 out of 168 countries in the world) by publicly challenging coercion attempts and inconsistent enforcement of laws, and advocating for small business rights.
Created, managed, and communicated vital sales reports, metrics, projections and financial data to team members and investors Successfully executed fundraising campaign for start up business Created US-based LLC with Moldova-based subsidiary, mitigating capital and legal risk of operating in an emerging market Developed investment packet and fundraising plan which included business plan, financial forecasts, and content for Indiegogo campaign