United States
I’m a commercial and field sales leader with 14+ years of experience driving performance, category growth, and team development across the retail and CPG landscape. With oversight of P&Ls exceeding $650M, I’ve led large-scale teams, negotiated vendor partnerships, and executed growth strategies across F&B, apparel, and general merchandise categories. My work spans in-store and field execution, cross-functional collaboration, and national go-to-market initiatives that have delivered double-digit sales lifts and operational efficiency at scale. I’m passionate about building high-performing teams and translating strategic goals into action across field and headquarters environments. I bring a grounded, people-first leadership style and a strong record of delivering results across dynamic, multi-unit organizations.
Lead a $600M+ multi-format territory with full P&L ownership and strategic execution, accountable for top-line operational KPIs including sales growth, margin, shrink, labor productivity, fulfillment performance, guest experience, and talent outcomes. Lead 50 salaried leaders and 2,000+ team members across store operations, fulfillment, merchandising, property management, food & beverage, HR, asset protection, and vendor execution. Key Achievements: •Delivered over $20M in sales growth through margin improvement, localized strategy, and strong store execution •Reduced shrink by more than $12M by embedding predictive reporting, cross-functional strategies and consistent leader coaching •Improved guest experience scores to the top percentile in the region •Increased internal promotion rate by over 100% and improved leadership retention by 70% through engagement, succession planning, and targeted development •Led seasonal and national program rollouts, elevating execution standards and enhancing merchandising and DSD performance
Spearheaded multi-unit sales, operations and vendor partnerships across a region of 82 stores. Oversaw inventory flow, operational efficiency, and customer satisfaction, while generating over $300M in annual sales. • Increased food sales by over 8% through strategic operational improvements, merchandising strategies, enhanced vendor coordination, and effective sales optimization techniques. Pioneered the grocery pickup program for a seamless customer experience, optimizing sales. • Built and strengthened vendor partnerships to improve product quality, secure better cost structures, and optimize fulfillment lead times, driving both profitability and customer satisfaction in high-volume perishable categories. • Optimized order accuracy and seasonal product management, minimizing food waste and markdowns, ensuring product relevance and quality while maintaining profitability; balanced inventory availability with cost-effective margins. • Improved operational KPIs, including Item-Not-Found (INF) and product markdown scores, achieving the second-lowest levels company wide. • Developed and led a team of four field partners, improving store-level operations and fostering closer partnerships with store teams and vendors. • Developed routines and standards to minimize pest infestations, Reducing pest escalation cases from highest in the country to zero, resolving long-standing issues in two locations that held the longest escalation status in the company. • Lead operations and training to ensure multiple successful store openings, leading to increased market expansion.
Led day-to-day operations and long-term strategy for a $55 million flagship store, managing a team of 5 salaried leaders, 13 area managers, and 150–200 team members. Focused on talent development, operational execution, and customer experience while delivering significant revenue growth and market leadership. Key Highlights: Drove the turnaround of an underperforming $35 million location, growing it to $55 million through improved staffing, team development, and operational excellence. Launched omnichannel fulfillment services, including ship-from-store and Order Pickup (OPU), resulting in millions in incremental revenue and improved guest satisfaction. Led a full sales floor and backroom remodel project over six months, maintaining guest experience and driving post-remodel traffic growth. Partnered with universities to create exclusive shopping events, increasing brand awareness and driving seasonal sales lifts. Strengthened leadership bench through intentional talent selection and development, stabilizing staffing in a historically high-turnover market. Served as pilot location for new merchandising and fulfillment programs, providing feedback that shaped national rollouts. Collaborated with vendor partners to secure incremental display space, improve promotional execution, and enhance in-store sell-through. Worked closely with corporate and local teams to refine assortments based on sales trends, guest feedback, and category performance.