Matthew Martin

Hospitality

St Albans, England, United Kingdom

About

I’m 19 years old and currently working in a pub as a bartender and server, after deciding not to attend university. In my current role I thrive in dynamic environments where teamwork and communication are essential. My experience in the hospitality industry has sharpened my ability to connect with people and deliver exceptional service, all while fostering a positive atmosphere. I'm passionate about transitioning into digital marketing, where I can blend my creative skills with my analytical skills. I’m eager to learn and grow in this field, leveraging my experience in understanding customer needs and trends. I'm excited to connect with professionals in the digital marketing space and explore opportunities that allow me to contribute and innovate.

Experience

  • Team member at Centurion Club
    Jan 2026 - Present · 6 mos

    Currently working as a front of house team member at the centurion club

  • Mitchells & Butlers PLC (4 yrs)
    • Supervisor
      Sep 2024 - Feb 2026 · 1 yr 6 mos

      I am now employed as a team coach whilst training to become a team supervisor.

    • Server
      Mar 2022 - Sep 2024 · 2 yrs 7 mos

      Part-time front-of-house member at "The Wicked Lady", Wheathampstead

  • Auditor at Serve Legal
    Jan 2023 - Jul 2024 · 1 yr 7 mos

    I spent over a year working for serve legal as a mystery shopper and auditor. I primarily audited clients on their challenge 25 policies and then wrote reports on each audit I completed. This involved working with many clients and a large management team remotely.

  • Ski Instructor at CSIA British Columbia
    Dec 2023 - Apr 2024 · 5 mos

    I spent 5 months in Canada working as a ski instructor, after training and completing my CSIA level 1 and 2 instructing qualifications.

  • Business Analyst at Arup
    Jul 2022 - Jul 2022 · 1 mo

    I spent a week doing work experience with the business insights team at Arup, where I shadowed members of the team and engaged in meetings as-well as helping to analyse audits they’d been completing.