Sacramento, California, United States
Enter and process dental claims on a daily basis with complete accuracy * Review and correct processed claims for errors * Maintain production expectations for the department with a 98% accuracy
Resolve customer's billing and technical concerns while multi tasking between the necessary billing systems and internal online applications * Answer high volume of inbound calls at the same time provide excellent quality * Maintain statistical expectations ( i.e. call handling time, hold time, schedule Adherence) for the call center * Provide support for new hire representatives * Process equipment and accessory orders for customers
Assemblyman * Assemble a wide variety of wheels and casters with the proper parts * Ship packages via UPS to other businesses and customers * Assist customers over the phone and in person
Maintain sufficient amount of inventory for showroom accessories * Coordinate showroom furniture, accessory, and clearance center displays * Correspond with second showroom on weekly basis * Input data into the inventory system for furniture movement control