Evergreen, Colorado, United States
Tech Installer specializing in High-End commercial equipment for: Immersive Gaming, VR Centers, Planetariums, digital signage and integrated Commercial Audio-Visual Systems. Includes setup and calibration of equipment, and technical support to on-site teams.
Manage the development of AVLancer.com. An internally developed web app. Designed to create client estimates/invoices, build labor request and export schedules, approve hours and expenses, generate invoices for freelance AV professionals. Work with the internal executive, operations and sales team, as well as clients and freelancers to add features to the site and resolve any errors. Maintain a production/sprint schedule using Jira to prioritize feature requests and guide the development process with outside developers. This includes weekly Zoom meetings with all stakeholders. Testing of updates in a staging environment, approving of Bi-montly updates and production verification testing. Other duties include creating mockups/wireframes, resolving help desk tickets related to the site, and long-term feature development.
Director of Audio Visual Department for a large Convention Hotel. Responsible for multi-million dollar operation, providing Audio Visual services to large convention and catering groups. Manager of large technical and sales staff. Main job duties include: Providing exceptional customer service to attendees of our events, guests, and hotel partners Managing budget, including revenue/profit goals, managing labor and equipment costs. Maintained a large inventory of Audio Visual equipment, including procurement, upkeep and depreciation. Manage a large team of technicians and sales managers, including hiring of new employees, mentoring, providing technical training, and career development.