Matthew Irving

Service Manager

Greater Brisbane Area

About

With over 15 years of experience in the automotive industry, I have developed strong expertise in service operations, customer solutions, and team leadership. I have recently transitioned into the transport refrigeration sector as Group Service Manager at QTK Group Pty Ltd, where I apply this foundation to lead high-performing service teams, strengthen customer relationships, and drive operational excellence. My focus is on aligning people, processes, and performance to deliver outstanding service outcomes and sustainable business growth.

Experience

  • Service Manager at Southside Toyota
    May 2026 - Present · 3 mos

  • Group Service Manager at QTK Group
    Oct 2024 - Apr 2026 · 1 yr 7 mos

  • CBMG Corporate Solutions ()
    • Aftersales Manager
      Aug 2022 - Oct 2024 · 2 yrs 3 mos

    • Service Manager
      Jan 2020 - Aug 2022 · 2 yrs 8 mos

    • Assistant Service Manager
      Oct 2015 - Jan 2020 · 4 yrs 4 mos

  • Mechanical Technician at PROJEM LIMITED
    Apr 2014 - Jul 2014 · 4 mos

  • Technician at Blue Ribbon Motors
    Feb 2009 - Apr 2014 · 5 yrs 3 mos