Edinburgh, Scotland, United Kingdom
An experienced Unix Systems Administrator with both RedHat Certified Engineer and Sun Certified Systems Administrator accreditations Specialties: RHEL5.x, RHEL6, Solaris 10, Opensolaris, Solaris Express, Fedora, Ubuntu Server, Centos, VMware, VCS, VxVM, KVM, LVM, ZFS, zones, NFS, Samba, CIFS, Exim, bind, apache, Shell Scripting
Provide hands on and remote Expert Technical Escalation Support to Global Blue chip companies for Mission Critical Deployments Case management and delegation working within strict SLAs and processes Main point for case escalation for EMEA timezone Ability to work in a fast-moving dynamic team-oriented environment Work closely with Engineering, Sales and Field Teams on customer issues and bugs Maintain knowledgebase wiki, identify and improve business processes, and cross train colleagues Technologies, Operating Systems and Applications NexentaStor, Opensolaris, Illumos, Vmware, Windows, ZFS, ISCSI, CIFS, NFS, AD
Provide 2nd/3rd Level support to the entire Barcap Unix estate covering all business areas including Equities, FX, FI, Commodities, Risk and Finance and Credit/Rates. Over 18,000 devices based on a follow the sun support model. Cover incidents and project work, along with ongoing service improvement. Diagnosis and Root Cause Analysis Change management working closely with other teams including Apps, DBAs and Storage using best practice. OS Patching Technologies, Operating Systems and Applications RHEL4/5.x, Solaris 8/9/10, VMware, VCS, VxVM, Solaris Clusters, LVM, NFS, Samba, CIFS, LDAP, VAS, SAN Storage, Shell Scripting
Designing, implementing and managing the brightsolid hosting system providing Utility and Cloud Computing services Responsible for business critical managed hosting, high speed connectivity, high availability, robust disaster recovery and business continuity services Responsible for the full Unix estate covering RHEL5.x, RHEL6, Solaris 10, Opensolaris, Solaris Express, Fedora, Ubuntu Server and Centos on virtual and physical machines Implemented the British Library Newspaper digitisation storage system utilising Opensolaris, Windows 2008R2, Active Directory, ZFS, Samba and NFS on Supermicro Storage devices Supporting and upgrading core ISP services including DNS, NTP, Email (Exim), Apache and FTP Time split between long term projects and day to day support Cross-training, Documentation & Knowledge Management Technologies, Operating Systems and Applications RHEL5.x, RHEL6, Solaris 10, Opensolaris, Solaris Express, Fedora, Ubuntu Server, Centos, VMware, KVM, LVM, ZFS, NFS, Samba, CIFS, Shell Scripting