Charlotte, North Carolina, United States
I strive to obtain a professional position in which I can apply a desire to utilize my creativity, leadership, and critical thinking skills in order to bring value to an established and successful organization. Specialties: AR/AP, collections, management
Managed employees and operations of two popular chain restaurants Balanced service with costs to ensure profitability Promoted guest satisfaction for steady repeat business Contributed to 23% average labor rate in accordance to sales Ordered and controlled inventory with attention to budget guidelines Coached/trained employees to maximum levels of performance Scheduled full working staff of up to 25 crew members including managers, cooks, cashiers, and drivers. Increased monthly delivery orders by 30% through implementing various marketing strategies
Direct customer contact by phone and in person Maintained accounts upwards to $400,000 Developed leads by use of Harris Directory online database Conducted collection calls to decrease allowance for doubtful accounts AR/AP; used MAS200 accounting software for billing and purchase orders Constructed marketing campaigns by use of internet, mailers, and flyers Utilized Goldmine to perform database updates and management Reduced overhead inventory cost by use of supply chain management
Trained and developed all new employees to be line cooks Supervised the kitchen staff along with the food and beverage manager Conducted weekly inventory of all food and dry goods on hand Placed delivery orders based on inventory results