Atlanta Metropolitan Area
Operations and people leader with experience in restaurant management, team development, and business operations. Passionate about building high-performing teams, creating positive workplace cultures, and delivering exceptional customer experiences. Raised in Japan by missionary parents and fluent in both English and Japanese, I bring a global perspective, cultural adaptability, and a servant-leadership mindset to every role. My background includes leading teams, improving operational performance, managing inventory and food cost controls, training and developing employees, and driving accountability in fast-paced environments. Beyond operations, I have experience in marketing, community outreach, and soccer ministry, which have strengthened my communication, relationship-building, and leadership skills. I am passionate about helping people grow, solving complex challenges, and creating environments where both teams and businesses can thrive.
Lead daily back-of-house operations in a high-volume environment, ensuring exceptional food quality, speed of service, and operational efficiency. Prepare and oversee the preparation of food and ingredients according to Chick-fil-A standards for quality, freshness, and food safety. Manage inventory processes, including receiving deliveries, verifying product counts, organizing stock, and maintaining accurate inventory records. Ensure proper product rotation, storage, and inventory control practices to minimize waste and maintain product integrity. Monitor kitchen performance and proactively address operational challenges to ensure smooth and efficient service during peak business periods. Train, mentor, and develop team members on food preparation, safety procedures, quality standards, and operational best practices. Enforce strict compliance with food safety, sanitation, and workplace safety regulations to maintain a clean and safe work environment. Coordinate staffing and workflow to maximize productivity while maintaining high standards of accuracy and customer satisfaction. Foster a culture of accountability, teamwork, and servant leadership by supporting team members and promoting professional growth. Recognized for strong leadership, problem-solving, and organizational skills while consistently driving operational excellence and team success.
Led teams in the assembly, installation, and merchandising of furniture, fixtures, and retail displays while ensuring projects were completed accurately and on schedule. Coordinated the setup and presentation of displays according to company specifications, maintaining exceptional visual standards and attention to detail. Managed daily operations, delegated tasks, and monitored workflow to maximize team productivity and efficiency. Trained, coached, and supported team members to ensure quality workmanship, safety compliance, and professional performance. Conducted quality inspections to ensure all furniture and displays met company standards for appearance, functionality, and customer readiness. Maintained clean, organized, and safe work environments while adhering to workplace safety procedures and best practices. Provided hands-on leadership by working alongside team members to resolve challenges, meet deadlines, and achieve operational goals. Delivered exceptional customer service by assisting customers, addressing concerns, and ensuring a positive experience throughout project completion. Built a culture of accountability, teamwork, and excellence through strong communication, servant leadership, and employee development. Recognized for strong organizational skills, problem-solving abilities, and a commitment to delivering high-quality results.