Mission Viejo, California, United States
Transportation & Logistics Leader with expertise in fleet operations, freight brokerage, and supply chain optimization. Proven ability to lead high-performance teams, manage P&L, and drive cost savings through strategic planning and vendor negotiations. Skilled in parcel freight, 3PL, and safety program development. Adept at implementing KPIs and leveraging technology for performance improvement and risk mitigation.
Lead U.S. operations for one of Canada’s largest trucking companies. Oversee cross-border and domestic transportation performance, capacity, and service execution. Drive KPI performance (on-time delivery, cost control, service reliability). Align U.S. and Canadian operations to support network growth and efficiency.
Managed parcel operations at Staples’ 3rd-largest U.S. distribution facility; oversaw $35M P&L. Launched DoorDash last-mile delivery model and improved network efficiency. Increased on-time performance 10% and 3rd-shift efficiency 20%; reduced labor costs 8%. Directed KPIs and carrier performance across 8,000+ daily parcels.
• Managing parcel delivery operations at the third largest facility for Staples in the United States. • Implemented Door Dash Delivery operations with Staples as a distribution hub. • Led a team to streamline delivery processes, resulting in a large in increase in efficiency and moral
Manage parcel operations at Staples’ third-largest U.S. distribution facility. Launched DoorDash Delivery integration, using the facility as a last-mile hub. Improved delivery efficiency, accuracy, and team morale through process enhancements. Direct regional transportation operations and carrier performance. Negotiate contracts and ensure regulatory compliance across all modes. Develop and monitor KPIs to evaluate cost, speed, and service quality. Key Achievement: Implemented last-mile metrics and accountability models that improved parcel performance and customer satisfaction.
► Maintained fleet operations for 100 power units and 400 trailers. ► Orchestrated end-to-end operations for a dynamic freight brokerage, overseeing a fleet of non-asset trucks. Successfully managed the entire logistics process, from load planning and carrier negotiations to on-time delivery, optimizing efficiency and ensuring seamless coordination for all transportation operations including trailer pools. ► Create, implement, and manage budgets for both Dart and Trojan Logistics including P&L. June 2022—November 2023 ► Measure performance against customer's KPIs including performance vs budget, on-time performance, tender acceptance, etc. ► Formalize continuous improvement through the creation and rollout of new SOP's and KPI’s ► Negotiated TL contract tariffs for brokerage and assets. Key Accomplishments: ► Created and implemented a modern fright brokerage tech stack. Artificial intelligence, tracking and ease set up for drivers being the emphasis. ► Lead in development of new KPI's and data driven models for increased profitability with our assets and reduce exposure to insurance claims ► Responsible for adopting new AI software that lead to a 70% decrease in driver accidents. ► Implemented and maintained a comprehensive safety program within Dart International safety department., resulting in a 75% reduction in accidents and incidents 12 months, enhancing driver safety and reducing associated
Created Brokerage Division for Dart Entities