Milwaukee, Wisconsin, United States
Previous Operations Manager with a demonstrated history of working in the automotive industry (currently in Key Accounts Mgr role) - Skilled in Sales, Purchasing, Management, Inventory Management, and SAP Products. Strong operations professional graduated from Saint Joseph's College (IN) and, locally, Marquette University High School.
Currently in Key Account Mgr role, responsible for over $3million in sales within assigned territory ranging from SE WI to Fox Valley area - Previously managed facility (before acquisition) with sales in excess of $750,000 annually - specific focus on inventory control (both internal and external), processing and receiving of purchase orders, lead time accuracy, and invoice payment & deposit. Retention of customer-base with weekly orders managed at each individual location - managing inventory levels at each location to ensure proper levels of parts are on-hand at the right time (monthly audit analysis review completed).
Managed inter-company purchasing primarily between our N. American and European divisions (Aarau, Switzerland the Netherlands, Katowice, Poland/Czech Republic) as well as 3rd party commodities ranging from General Mechanical and Labels, to Packaging, and Metal Fab. Tasked with tracking/expediting critical orders, sourcing new components, rfq’s, and cross-functional-team projects. Improved and maintained monthly on-time-delivery/compliance to perform above 90%. Finding cost savings, and decreasing supplier lead times wherever possible. Successfully managed inter-company spend through multiple SAP go-lives and the resulting systemic issues
Operated and maintained a satellite warehouse of over 15,000 sq. ft. and $250,000+ worth of inventory Served as the life-line between final end-user (Plumbing, Electrical, and HVAC Contractors) and Distribution Center facility while managing daily sales in excess of $2,000 from repeat and new business generation. Coordinated daily deliveries to ensure timely and accurate customer satisfaction
Independently learned and understood all facets of flooring (carpet, tiling, hardwood, laminate, vinyl) and window coverings in a fast-paced retail environment. Owned the training processes and took it upon myself to become the “expert” within our department – this allowed me to be able to effectively communicate the processes to my 5 team members and customers. This ownership led to increased sales by as much as 10% over the prior year.