Matthew Collinson

Leader, Subscriber Services [Europe] - Services and Relationship Management (Customer Success Manager)

Wellingborough, England, United Kingdom

About

I feel very lucky to have found a role that I both enjoy and excel in. I have a natural ability to get on with people and take a genuine interest in my customers wellbeing. The work I put in to making sure I understand their business and how our solution can best support them quickly puts me into the imperative position of trusted advisor. I have over 10 years of experience working as a Customer Account/ Success Manager in a SaaS environment working remotely.

Experience

  • Leader, Subscriber Services [Europe] (Account Manager) at Benchmark Gensuite® Europe
    Nov 2023 - May 2025 · 1 yr 7 mos

  • Account Manager at Evotix (formerly SHE Software)
    Apr 2015 - Feb 2022 · 6 yrs 11 mos

    SHE Software provides insight to implement and sustain an effective health and safety solution that reduces risk in the workplace. Our long term partnership builds on intuitive software configured to do what you need. Our customers are people with legal or functional responsibility for complex or dispersed operations where traditional approaches to managing health and safety are no longer adequate. We are established specialists in our field who are trusted and good to work with, as proven by our customer loyalty and rapid growth.

  • Account Manager at Rivo Software Limited
    Apr 2013 - Mar 2015 · 2 yrs

    My role focuses on supporting our clients to make sure they are leveraging the maximum from the Safeguard solution. Plus the retention and strategic growth of existing business.

  • New Business Sales Consultant at Medgate UK (Purchased Tempus)
    Feb 2012 - Nov 2012 · 10 mos

    Medgate UK are suppliers of Cohort, the market leading occuaptional health system.

  • Bespoke Software Sales Consultant at Tempus Software Ltd
    Jun 2010 - May 2012 · 2 yrs

    Sale and promotion of our bespoke software development services + web design. Our team have expertise in the following, Programming Languages Legacy - VB6, Classic ASP Current - VB.NET, C#.NET, ASP.NET (.Net version 1.1, 2.0, 3.5 and 4.0) Javascript, JAVA, VBScript, PHP, HTML, CSS, XHTML Databases - SQL Server 2000, 2005 and 2008 Microsoft Access, Oracle Reporting tools - Crystal Reports v7 through to v2008 Microsoft Reporting Services 2005, 2008