Matthew Chan

Banking Executive | Digital | Fintech | Web3

Ho Chi Minh City, Vietnam

About

Exceptional senior executive with strong leadership and operational skills with an impressive track record in large and small financial institutions in both retail and commercial banking including building teams, transforming culture to drive digital and agile mindset, process & governance, product and change management that have led to significant business growth and greater customer satisfaction. Excellent relationship building and customer service skills, liaising effectively with boards, management, colleagues and stakeholders.

Experience

  • Digital Banking Service, Divisional Director at FE CREDIT
    Dec 2024 - Present · 1 yr 7 mos

    FE Credit has established itself as the market leader in consumer finance, and I am excited to contribute to the ongoing development of its digital offering alongside a talented team. I am accountable for driving digital innovation, strategy and operations at FE Credit and its digital bank, Ubank by VP Bank - Vietnam. This includes overseeing the development and implementation of digital platforms, driving innovation to enhance customer experience, optimising digital operations, and ensuring seamless integration of technology across all products and services.

  • Co-Founder & COO at Web3fi Labs
    Oct 2022 - Jan 2025 · 2 yrs 4 mos

    To simplify Web3 adoption for businesses.

  • Chief Operating Officer at idoba
    Jul 2023 - Jun 2024 · 1 yr

  • Chief Operating Officer at 86 400
    Apr 2018 - Apr 2022 · 4 yrs 1 mo

  • Head of Operations and Projects - Banking at Australian Unity
    Nov 2014 - Apr 2018 · 3 yrs 6 mos