Matthew Bayne

Employment Coach - Supported Employment

Egham, England, United Kingdom

About

Currently working as an Employment coach with Ways Into Work. Supporting adults with barriers into work. .

Experience

  • Employment Coach at Ways Into Work
    Sep 2024 - Present · 1 yr 10 mos

    Documentation and Reporting, On-the-Job Support, Job Development and Placement Individualized Planning Confidence building

  • Senior Customer Services Representative, at New York Sports Clubs
    Jan 2018 - Nov 2018 · 11 mos

    Membership sales against agreed monthly targets Handling customer queries and complaints Processing customer membership cancellations Ensuring cleanliness of facilities Building relationships with customers and corporate clients Conducting club tours of facilities

  • Assistant Manager at Grand Wine and Liquors
    Jul 2016 - Feb 2017 · 8 mos

    Responsibilities Producing weekly schedule to ensure all areas are adequately covered. Completing the store payroll Checking and receiving of invoices via Mpower, making sure quantities and pricing are correct. Assisting the General Manager in stock ordering and management Updating of social media and mail shots to advertise campaigns and special offers Working out special price packages for corporate orders during holiday period Opening and closing of store including cash reconciliations and bank drops. Inventory management and weekly inventory

  • Customer Service Specialist at DHL Global forwarding
    Mar 2014 - Aug 2014 · 6 mos

    Main duties include raising and reconciling invoices for both internal and external customers Liaising globally on billing queries to resolution Maintaining shipment filing system Investigating invoice queries Solving and closing back log of outstanding internal billings

  • Fuller Smith & Turner (1 yr 8 mos)
    • Inventory Clerk
      Nov 2012 - Jan 2014 · 1 yr 3 mos

      As an inventory Clerk I am responsible for all the bottled items for Fuller's and merchandising. I ensure that we are well stocked to ensure a all customer's expectations are met.

    • Inventory Clerk
      Nov 2012 - Jan 2014 · 1 yr 3 mos

      This role has utilised my existing skill set from my retail background and has allowed me to work in an office environment. This has been a highly enjoyable role which has allowed me to develop further. Purchasing of beers and spirits in line with trends and seasonal sales Raising of purchase orders for all incoming products Ensuring that deliveries are scheduled effectively as so deliveries do not clash Booking all purchases into styx Raising finished goods' paperwork for contract bottling Arranging collection times for contract bottling finished goods Maintaining stock levels of POS to cover home and exports Investigating customer queries

    • Warehouse Operative
      Jun 2012 - Nov 2012 · 6 mos

      Ensuring orders are picked with correct product and correct amounts Double checking orders that have been picked by other team members Stock moving ensuring products are put in the correct bin Assisting with line checks Reporting of any breakages Reporting of any out of stock products